Fixzone Complete Service vs. Concerto CAFM Comparison


Fixzone Complete Service Fixzone	Concerto CAFM Concerto Support Services	+	+
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About This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.	About The CAFM property and estate management software system is an intelligent web-based management solution. Using the mobile application, Concerto allows data to be captured in an easy and intuitive manner, anywhere, any time. The bespoke configuration is designed to reflect the client's organization requirements. Being database-driven means it can interface with linked sites, documents, equipment and asset registers. A customizable web portal dashboard allows users an at-a-glance overview of current and outstanding works issues, financials and all other information that each particular user needs to know. Automated e-mail alerts ensure that operatives, clients and contractors are kept informed and updated with the information they need at every stage. The Facilities Management CAFM helpdesk encompasses rich, flexible functionality, offering an efficient, high quality and responsive service.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes in need of a solution to manage claims and allocation processes	Audience Companies that need a CAFM property management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Fixzone www.fixzone.com/products/administration-zone/complete-service.php	Company Information Concerto Support Services Founded: 2004 United Kingdom www.concerto.co.uk
Alternatives GoTranscript	Alternatives TabsCAFM Tabs FM
Commence	Kaizen Factech Automation Solutions
SnapCall seampl	CAFM Explorer Idox Group
Service Genius Thoughtful Systems	Ostara Systems Ostara Systems Ltd
Dataforma View All	Access Maintain Access View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Facility Management Supported
Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported	Show More Features Facility Management Features Asset Management Supported Commercial Properties Supported Equipment Management Supported Facility Scheduling Supported Incident Management Supported Inspection Management Supported Inventory Control Supported Maintenance Tracking Supported Preventive Maintenance Supported Residential Properties Supported Room Scheduling Supported Schools Supported Space Planning Supported Vendor Management Supported Visitor Management Supported Work Order Management Supported
Integrations No info available.	Integrations No info available.
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