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About

No need to spend 3-4 minutes each time you want to talk to your team. Just talk with 1-click. Make it clear when you're available for a quick chat. When you're busy, go in "Do Not Disturb" automatically. Learn and grow with our community as we explore the future of work. Sign in with Slack. If you have Slack, you can create a Commons account with 1-click. Just click, "Continue with Slack". Add the Commons app to your Slack space. This lets you invite your team, ping from Commons, and more. Invite your teamIdeally the teammates you talk to on a regular basis. We want Commons to be as easy for your team to use as possible. With that in mind, we've enabled sign in via Slack so that you and your team don't have to create a new account and manage a different set of credentials. Anyone on your Slack space has access to your Commons space. Create a meeting from Commons and invite your team to the meeting.

About

Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and teams looking for a communication solution to optimize their workspace and keep employees connected

Audience

Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per employee
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commons
Founded: 2020
www.commons.so/

Company Information

Social Intents
Founded: 2017
United States
www.socialintents.com

Alternatives

Alternatives

Botsonic

Botsonic

Writesonic
Kosy Office

Kosy Office

Kosy Software LTD
Heyday AI

Heyday AI

Hootsuite
Decision Desk

Decision Desk

DecisionDesk.io
Drift

Drift

Salesloft

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Slack
ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gemini Enterprise
Gmail
Google Chat
Microsoft Teams
Shopify
WhatsApp
Wix
WordPress
Zapier
Zoom

Integrations

Slack
ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gemini Enterprise
Gmail
Google Chat
Microsoft Teams
Shopify
WhatsApp
Wix
WordPress
Zapier
Zoom
Claim Commons and update features and information
Claim Commons and update features and information
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Claim Social Intents and update features and information