+
+

Related Products

  • UptimeRobot
    880 Ratings
    Visit Website
  • DropTrack
    191 Ratings
    Visit Website
  • MobiPDF
    8,085 Ratings
    Visit Website
  • Screencapt
    140 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Filecamp
    178 Ratings
    Visit Website
  • CompanyCam
    5,585 Ratings
    Visit Website
  • SiteDocs
    290 Ratings
    Visit Website
  • OptiSigns
    8,462 Ratings
    Visit Website
  • Bluepear
    70 Ratings
    Visit Website

About

CommentDefender is a cloud service that moderates comments on Facebook Pages and linked Instagram professional accounts. It checks new comments on posts and ads against per-account rules, then hides matches from public view. Filters cover links, emails, phone numbers, custom keywords, mentions, hashtags and emoji. Facebook image and GIF comments are supported; Instagram image comments are not. Users can whitelist accounts, copy rule sets between Pages, assign team roles with access limited to selected Pages, and review an activity log showing the rule behind each action. Hidden comments can be restored. The service is for advertisers, brands, agencies and social media teams managing comment activity. Monthly plans are based on comment volume, with unlimited Pages, team members and filters on every plan. AI profanity and negativity filters are configurable but not yet active.

About

All the content, from you or your users (UGC), is an integral part of your brand image. Managing that image on all digital platforms is therefore a key element of today’s customer experience. We are helping you to produce, upload, standardize, extend, control, answer, alert, listen… and to make sure all your online brand spaces are true to your brand image and to your online communities. Social media but also advice, forums and all platforms generating UGC. Facebook does not stop on weekends, neither do we. Social Media is a global language, and we speak it. Teams based in France and abroad, are on-time, and long-term. Our know-how in recruitment, training, and coaching of our teams allow us to ensure quality, continuous management, and flexibility that is specific to the world of Social Media. From moderation of the first forums in 2002 to current days management of some of the largest brands’ social media pages, we understand the importance of the quality and safety of your content.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Performance marketers and DTC brands that run paid Facebook and Instagram ads. Agencies and VAs that moderate many client pages. Small business owners and nonprofits that want spam gone without watching the feed.

Audience

Companies, enterprises and content managers interested in a social customer experience solution to manage their brand on digital platforms

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

CommentDefender
Thailand
www.commentdefender.com/

Company Information

Netino
Founded: 2002
France
netino.fr/en/

Alternatives

Alternatives

AddResponse

AddResponse

Teknikforce
Relevio

Relevio

Relevio Limited

Categories

Content Moderation Supported

Categories

Content Moderation Supported

Integrations

Brandwatch Not Supported
Facebook Supported
Facelift Cloud Not Supported
Instagram Supported
Lumen by Talkwalker Not Supported
Meltwater Not Supported
Onclusive Social Not Supported

Integrations

Brandwatch Supported
Facebook Not Supported
Facelift Cloud Supported
Instagram Not Supported
Lumen by Talkwalker Supported
Meltwater Supported
Onclusive Social Supported
Claim CommentDefender and update features and information
Claim CommentDefender and update features and information
Claim Netino and update features and information
Claim Netino and update features and information