Comarch FSMComarch
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Comarch Smart BSSComarch
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Related Products
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About
Simplify and optimize workforce and asset management with Comarch FSM, regardless of the type of field service activities your organization delivers. Based on artificial intelligence, this solution provides end to end automation for real-time scheduling, optimized roster and technician management, route planning and equipment management in line with service level agreements. Underpinned by Comarch Business Intelligence with full reporting, and implementing gamification and a smartwatch application to improve workforce motivation, effectiveness and cooperation, Comarch FSM can be tailored to meet the needs of your business, however large or small, and ensure you are operating within the parameters of assumed KPIs. It is a comprehensive workforce and asset management solution for all types of field activities. Comarch FSM can be deployed on-premises or on public cloud (AWS, GCP, Azure) in the software as a service model.
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About
Comarch Smart BSS is a comprehensive, all-in-one business support system. Our strong telecom pillars deliver customer-oriented service excellence inspired by recommendations of TM Forum and business partners’ guidelines. We streamline telco and non-telco businesses, by delivering flexibility in service definition and process execution. Smart BSS is supported by experienced technical and business-oriented specialists, ready to tailor our broad range of capabilities to your needs and challenges. We provide a single, integrated platform for various roles in your organization, covering sales agents, customer center employees, accountants, product managers, and technical service managers, and allowing you to define access permissions for individual users. Deliver customer satisfaction through smooth and seamless services. Ensure the highest quality of service through the simple, aesthetic self-care platform and smooth ticket management system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Field service companies seeking a customizable electronic job sheet systems for their teams
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Audience
Companies looking for a business support system to improve their services and enhance customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationComarch
Founded: 1993
Poland
www.comarch.com/field-service-management/
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Company InformationComarch
Founded: 1993
Poland
www.comarch.com/telecommunications/bss-solutions/smart-bss/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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