ComAround Knowledge LearnLode

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ComAround Knowledge:

About

ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.
LearnLode:

About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.
ComAround Knowledge:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
LearnLode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ComAround Knowledge:

Audience

Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.
LearnLode:

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution
ComAround Knowledge:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LearnLode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ComAround Knowledge:

API

Offers API Not Supported
LearnLode:

API

Offers API Not Supported
ComAround Knowledge:

Screenshots and Videos

LearnLode:

Screenshots and Videos

ComAround Knowledge:

Pricing

$30.00/month/user
Free Version Not Supported
Free Trial Supported
LearnLode:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ComAround Knowledge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LearnLode:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ComAround Knowledge:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
LearnLode:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ComAround Knowledge:

Company Information

ComAround
Founded: 1999
Sweden
www.comaround.com
LearnLode:

Company Information

LearnLode
www.learnlode.com
ComAround Knowledge:

Alternatives

LearnLode:

Alternatives

ComAround Knowledge:
RightAnswers

RightAnswers

Upland Software
LearnLode:
ComAround Knowledge:
LearnLode:
JobAider

JobAider

Peregrine Performance Group
ComAround Knowledge:
Document360

Document360

Kovai
4.9 out of 5 stars
LearnLode:
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive
ComAround Knowledge:
LearnLode:
ComAround Knowledge:

Categories

Corporate Wiki Supported
LearnLode:

Categories

ComAround Knowledge:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
LearnLode:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported
ComAround Knowledge:

Integrations

Kindly Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Zendesk Supported
LearnLode:

Integrations

Kindly Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Zendesk Not Supported
ComAround Knowledge:
Claim ComAround Knowledge and update features and information
Claim ComAround Knowledge and update features and information
LearnLode:
Claim LearnLode and update features and information
Claim LearnLode and update features and information