Igloo

Igloo

Igloo Software
+
+

Related Products

  • Axero
    218 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website
  • Haystack
    282 Ratings
    Visit Website
  • Vantaca
    371 Ratings
    Visit Website
  • Connecteam
    10,177 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Kantata
    2,276 Ratings
    Visit Website
  • Passwork
    117 Ratings
    Visit Website

About

ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.

About

Igloo Digital Workplace. Connect all your apps for a unified digital workplace experience. With seamless integrations to your most valued business applications and platforms, Igloo provides your employees with a single destination to access the tools they need to perform. Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.

Audience

Companies of all sizes that want to connect their geographically distributed workforce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.0 / 5
design 4.5 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • It helps a little bit with everything this successful software; it is necessary to save time in workflow with all those essential activities that are simple but very important. I use it to share documents, establish an order of projects and services production, create information analysis. It is very versatile, and that pleases me a lot, as it gives a very functional comfort to my way of working.
  • I like this software because it is truly versatile; I have started advanced projects and subsequently ordered them. Igloo is synonymous with stability and understanding in areas of work with great fluidity; it is exceptionally comfortable and has been able to cover multiple organization processes and originality in the activities. It helps us encourage productivity and task management; we have completed many objectives and add a great effort to each of the management processes.
  • Igloo is an application that provides very useful extensions of internal and external communication through blogs, social networks, calls, internal chats and content management for a complete collaborative communication. In addition, it is complemented by the attachment of audiovisual material for a better understanding of the message.
  • Igloo leaves at our disposal all kinds of functions based on communication, with which we can create collaborative teams that are able to divide the work in different branches, such as mail management, directories, or sharing multimedia material through social networks with the highest traffic.

Cons

  • Igloo has to improve its support and configuration; it does not have a profitability process in each ticket I send; they are slow to locate my problems.
  • No negative comments for Igloo; it is excellent; I like the way it works. Sincerely the software is successful because it has given a great result.
  • Despite its many communication channels, this one lacks video and audio conferencing collaboration software among an organizational group. In addition, it does not offer internal contact management that establishes immediate and timely communication from our sales team to customers, even the primary ones.
  • The only noticeable flaw within igloo is that since it does not contain features for creating online chat rooms, collaboration through conferencing is somewhat limited. Fortunately, there are tools based on direct messages to communicate. Igloo also lacks options to make internal calls.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ComAround
Founded: 1999
Sweden
www.comaround.com

Company Information

Igloo Software
Founded: 2008
Canada
www.igloosoftware.com

Alternatives

Alternatives

Axero

Axero

Axero Solutions
RightAnswers

RightAnswers

Upland Software
MyHub Intranet Software

MyHub Intranet Software

MyHub Intranet Solutions

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Intranet Features

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Integrations

ServiceNow
Zendesk
Azure Storage
Cerkl Broadcast
Facebook
Gmail
Google Calendar
Google Drive
Google Workspace
Kindly
Lockii
Microsoft OneDrive
Microsoft OneNote
Microsoft Power BI
Microsoft SharePoint
Okta
Pendo
Slack
Workday HCM
Workgrid

Integrations

ServiceNow
Zendesk
Azure Storage
Cerkl Broadcast
Facebook
Gmail
Google Calendar
Google Drive
Google Workspace
Kindly
Lockii
Microsoft OneDrive
Microsoft OneNote
Microsoft Power BI
Microsoft SharePoint
Okta
Pendo
Slack
Workday HCM
Workgrid
Claim ComAround Knowledge and update features and information
Claim ComAround Knowledge and update features and information
Claim Igloo and update features and information
Claim Igloo and update features and information