ComAround KnowledgeComAround
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EV Self HelpEasyVista
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Related Products
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About
ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.
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About
Go beyond the limits of your traditional knowledge base. Easily capture, deliver and measure knowledge like you never have before with EV Self Help, our employee self-service software. Your users will have a more engaging and dynamic way to leverage knowledge to help themselves, the same way they would interact with a human, with the power of natural language processing (NLP) and contextualization. Our employee self-service software has a drag-and-drop design studio that allows for the quick and easy creation of Q&A decision trees. EasyVista Self Help allows you to upload documents and multimedia, such as videos or images, for an engaging experience that enables users to solve problems on their own. The quickstart feature enables subject matter experts to capture existing knowledge documents by automatically transforming formatted Word and Excel documents into guided knowledge procedures and FAQs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.
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Audience
Companies wanting a solution to engage their users through Q&A decision trees, documents, and media
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30.00/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationComAround
Founded: 1999
Sweden
www.comaround.com
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Company InformationEasyVista
United States
www.easyvista.com/products/employee-self-service-software
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
EV Service Manager
Kindly
Microsoft Excel
Microsoft Power Automate
Microsoft Teams
Microsoft Word
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk
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Integrations
EV Service Manager
Kindly
Microsoft Excel
Microsoft Power Automate
Microsoft Teams
Microsoft Word
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk
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