ComAround Knowledge vs. Confluence Comparison


ComAround Knowledge ComAround	Confluence Atlassian	+	+
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		Related Products Axero Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you! 219 Ratings Visit Website Universal Knowledge Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance. Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs. SaaS deployments are in the region customers choose, to maintain data sovereignty. 16 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,958 Ratings Visit Website Interfacing Integrated Management System (IMS) Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control. 66 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 283 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website Kantata Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. By connecting scoping, resourcing, and forecasting in one platform, you can always deliver amazing. Most PS organizations struggle with unpredictable projects that erode margins, strain resources, and weaken client trust. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team based on skills, availability, and scope • Easily amplify institutional knowledge by turning past experience into real-time intelligence • Confidently forecast every outcome with an accurate view of everything from revenue and margins to capacity and sentiment 2,277 Ratings Visit Website Passwork Passwork is a password manager built for security-conscious organizations, available as both a self-hosted (on-premise) solution and a secure cloud service. Developed and headquartered in Europe (Barcelona, Spain), Passwork meets GDPR, NIS2, ENS and other European regulatory requirements by design. The self-hosted version stores all passwords and credentials exclusively on your own server. Double-layer AES-256 encryption (server-side and client-side) with zero-knowledge architecture ensures your data stays within your infrastructure. For organizations seeking instant deployment without infrastructure overhead, Passwork Cloud provides a fully managed SaaS option. Hosted in secure data centers in Germany, the cloud platform operates on the same zero-knowledge model. Passwork is ISO/IEC 27001 certified. Both deployment options are trusted by enterprises for secure password sharing, privileged access management, and centralized credential governance. 128 Ratings Visit Website MyHub Intranet Software MyHub is a revolutionary cloud-based intranet solution that provides business various manuals and tools to streamline workflow. Built to be mobile, MyHub offers users the ability to connect and collaborate with entire teams or just a couple of members. With a combo of in-app options to have email, social media, and the tools needed to be efficient, projects move smoother through any processes you design. Admins can give their users the ability to Manage Content, a Discussion Board, File-Cloud-Sharing, and more. 66 Ratings Visit Website Keeper Security Keeper Security is transforming the way people and organizations around the world secure their passwords and passkeys, secrets and confidential information. Keeper’s easy-to-use cybersecurity platform is built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Keeper’s solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations globally, Keeper is the leader for best-in-class password and passkey management, secrets management, privileged access, secure remote access and encrypted messaging. Protect what matters at KeeperSecurity.com. 1,810 Ratings Visit Website
About ComAround Knowledge is a KCS v5 verified knowledge management and self-service software that captures, structures, and shares knowledge throughout the support flow. Developed by ComAround, a trusted knowledge management and self-service specialist, ComAround Knowledge transforms the way organizations deliver their support in order to improve workforce productivity, reduce costs, boost customer satisfaction, and increase revenue stream.	About Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Professional service organizations wanting to achieve knowledge management and self-service success by leveraging world-leading solutions and best practice methods.	Audience From technical teams and project management groups, to marketing, HR, legal, and finance.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30.00/month/user Free Version Not Supported Free Trial Supported	Pricing $10.00/month Up to 10 users - $10 monthly flat fee 11-100 users - $5 per user/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros Confluence provides millions of integration and collaboration tools between teams to contribute to each other on important work projects. I like the fact that its platform is an open space to create an exchange of ideas and labor participation to put together marketing campaigns, commercial projects, brand management, strategy planning or whatever we need to do. It allows us to prioritize and put all our ideas in order, traceability allows us to follow up our product step by step, in addition to the fact that thanks to the forums and the creation of reports we have been able to make everything clear and captured to correctly follow the workflow, marked route to achieve the completion of each of our projects. With Confluence we have achieved that all work teams, regardless of the work area, can participate and contribute to each part that makes a project essential, in this way we save a lot of work and time, we can all advance in a single plane, keeping constant the development of our work. Being able to access from our cell phone is important to be able to supervise work progress or collaborate when needed and not in the office, having this has been essential. The cost is also quite comfortable and fits perfectly to what we need. Confluence is a great place to have information quickly accessible for reading and is great for having lots of storage space. It's nice to be able to have one platform for all parts of an engineering company. Being able to create a page from scratch without need for code or developer knowledge is nice. Easy to use. Plenty of integration in the cloud version. All in one product, if you need an integration Probably confluence have it. Confluence seems to me to be a very suitable program for my work, and my results confirm this; with it, I can have very positive editing options. In addition to having many theme features with customization influences that encompass colorful themes. It is fundamental because it has a platform that adapts to the management of files, either heavy or light. Another critical factor is its flexibility and variety; it allows me to have very suitable templates for every circumstance and type of client. Cons The interface can be a bit boring, it would be ideal to have more customization power, edit the background or structure, since it is a bit complicated to find the tools that we need to use, as well as the creation of pages, we do not know how to control the creation much of these and makes the panel too dense, having a better guide and documentation of each aspect of the platform would greatly facilitate understanding and use. Also, when editing documents, the options are limited, it does not provide model templates and the fonts are very few, sometimes we need to expand our possibilities. Until now these have been the limitations that we have had at work, the rest regarding functionality and the real usefulness of the platform has undoubtedly been good. There are little to no features to help separate sections and is not the easiest to navigate. Sometimes the wiki pages can get a little crazy to find or edit. If you don't know the name of what you are looking for, it can be really hard to find. The wiki pages can get a little confusing when trying to set them up. Pretty hard to configure. Text formatting structure "standard" - no cute presentation. The interface is not very graphical, it does not include novelty in its movements, that is to say, it is a little outdated, it is nothing serious but it would be encouraging to update its image. It would also be great if they implemented an alphabetical order in each of its pages, this would facilitate the search.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information ComAround Founded: 1999 Sweden www.comaround.com	Company Information Atlassian Founded: 2002 United States www.atlassian.com
Alternatives ServiceNow Knowledge Management ServiceNow	Alternatives Universal Knowledge Knowledge Powered Solutions Ltd
RightAnswers Upland Software	Guru
MindTouch	Smartsheet Smartsheet.com
Document360 Kovai	Bit.ai Bit Tech Labs
Elium View All	Nuclino View All
Categories Corporate Wiki Supported Knowledge Management Supported	Categories Collaboration Supported Component Content Management Systems (CCMS) Supported Corporate Wiki Supported Document Collaboration Supported IT Documentation Supported Knowledge Management Supported Process Documentation Supported Project Management Supported Requirements Management Supported Software Documentation Supported Team Management Supported
Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported	Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Not Supported Decision Tree Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Not Supported Contact Management Not Supported Content Management Not Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Project Management Features Agile Methodologies Supported Budget Management Not Supported Client Portal Supported Collaboration Tools Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Not Supported Portfolio Management Not Supported Resource Management Supported Time & Expense Tracking Not Supported Traditional Methodologies Supported Requirements Management Features Automated Functional Sizing Not Supported Automated Requirements QA Not Supported Automated Test Generation Not Supported Automated Use Case Modeling Not Supported Change Management Not Supported Collaboration Supported History Tracking Not Supported Prioritization Supported Reporting Not Supported Status Reporting Not Supported Status Tracking Supported Summary Reports Not Supported Task Management Supported To-Do List Not Supported Traceability Not Supported User Defined Attributes Not Supported Software Documentation Features Access Roles / User Permissions Supported Automatic Documentation Generation Not Supported Collaboration Tools Supported Docs Web Hosting Supported Feedback Capture Not Supported Markdown Support Supported Multiple Formats Support Supported Multiple Versions Support Supported reStructured Text Support Not Supported Version Control Supported Webhooks Supported WYSIWIG Editor Not Supported
Integrations Airia Not Supported Azure Marketplace Not Supported BotDojo Not Supported Botsonic Not Supported Cleric Not Supported Enterprise Bot Not Supported IBM Cloud Mass Data Migration Not Supported Inventale Not Supported Learndot Not Supported Nightfall Not Supported Ostendio Not Supported Parallel AI Not Supported Patrol Not Supported Piwik PRO Not Supported Prodini Not Supported Sparrow Not Supported Symphony Not Supported Unily Not Supported Vectorize Not Supported Zoom Team Chat Not Supported Show More Integrations View All 4 Integrations	Integrations Airia Supported Azure Marketplace Supported BotDojo Supported Botsonic Supported Cleric Supported Enterprise Bot Supported IBM Cloud Mass Data Migration Supported Inventale Supported Learndot Supported Nightfall Supported Ostendio Supported Parallel AI Supported Patrol Supported Piwik PRO Supported Prodini Supported Sparrow Supported Symphony Supported Unily Supported Vectorize Supported Zoom Team Chat Supported Show More Integrations View All 460 Integrations
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