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About

Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop.

About

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a tool to unlock growth with customer feedback

Audience

Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.
  • Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

Cons

  • There is not a free version of Netigate and that is not heartening.
  • There is not a free version of Netigate and that is not heartening to hear.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Colors AI
www.colors-ai.com

Company Information

Netigate
Founded: 2005
Sweden
www.netigate.net

Alternatives

Alternatives

Zest

Zest

Zestmeup
SurveyOL

SurveyOL

SurveyOL.com
Delighted

Delighted

Qualtrics

Categories

Customer Feedback Supported
User Research Supported

Categories

Customer Feedback Supported
Employee Feedback Supported
Employee Survey Supported
NPS Supported
Survey Supported
Text Analytics Supported
User Research Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Gmail Supported
Gong Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Jira Supported
Salesforce Supported
Slack Supported
Startdeliver Not Supported
Zendesk Supported

Integrations

Gmail Not Supported
Gong Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Jira Not Supported
Salesforce Not Supported
Slack Not Supported
Startdeliver Supported
Zendesk Not Supported
Claim Colors AI and update features and information
Claim Colors AI and update features and information
Claim Netigate and update features and information
Claim Netigate and update features and information