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About

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days. What types of data does Collectif analyze? support tickets, feedback, interviews, sales calls, reviews, deal reasons, churns reasons. How does it work? Connect the tools used across your company or upload interviews. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4. Quickly discover issues and opportunities, or even easier — ask your data questions!

About

Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days

Audience

Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€399/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Collectif
Poland
collectif.ai

Company Information

Frank
Founded: 2026
United States
www.hifrank.ai/

Alternatives

Alternatives

Listen

Listen

Listen Labs
Questly AI

Questly AI

Questly

Categories

AI Tools Supported
User Research Supported

Categories

AI Interviewing Supported
User Research Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Codex CLI Not Supported
Cursor Not Supported
Gemini Not Supported
Google Business Profile Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Copilot Not Supported
Model Context Protocol (MCP) Not Supported
Segment Supported
Trustpilot Supported
Typeform Supported
Zapier Supported
Zendesk Supported

Integrations

ChatGPT Supported
Claude Supported
Codex CLI Supported
Cursor Supported
Gemini Supported
Google Business Profile Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Copilot Supported
Model Context Protocol (MCP) Supported
Segment Not Supported
Trustpilot Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Collectif and update features and information
Claim Collectif and update features and information
Claim Frank and update features and information
Claim Frank and update features and information