Related Products
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About
Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze?
support tickets,
feedback,
interviews,
sales calls,
reviews,
deal reasons,
churns reasons.
How does it work?
Connect the tools used across your company or upload interviews.
Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4.
Quickly discover issues and opportunities, or even easier — ask your data questions!
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About
Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days
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Audience
Frank is built for SaaS founders, product managers, UX researchers, product marketers, and growth managers who need direct customer feedback to guide product and business decisions.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
€399/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCollectif
Poland
collectif.ai
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Company InformationFrank
Founded: 2026
United States
www.hifrank.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
ChatGPT
Not Supported
Claude
Not Supported
Codex CLI
Not Supported
Cursor
Not Supported
Gemini
Not Supported
Google Business Profile
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Copilot
Not Supported
Model Context Protocol (MCP)
Not Supported
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Integrations
ChatGPT
Supported
Claude
Supported
Codex CLI
Supported
Cursor
Supported
Gemini
Supported
Google Business Profile
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Copilot
Supported
Model Context Protocol (MCP)
Supported
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