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About

Discover feature-rich solutions designed for your business. Put your best foot forward and deliver an unmatched customer experience with Cloudli’s mobile-first business communications technology. Implement our Cloud Business Phone solution to run your business smoothly, digitize your communications — from voice to text to shared phone lines — and save money in the process. Upgrade your connectivity to stay ahead of the game. Digitally transform your phone and fax lines with Cloudli for industry-leading continuity, customer support and quality of service. We help businesses of all sizes communicate better – how, where and when they want – without compromising security, reliability and efficiency. We’ve led the charge in designing business communication solutions that address specific pain points for over two decades. Here are the results.

About

Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a full-featured and powerful cloud business phone system

Audience

Businesses searching for a cloud phone system to unify their communications under one powerful platform.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version
Free Trial

Pricing

$14.95 per user per month
Take advantage of our seasonal promos by visiting our website.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Pros & Cons from Real Users

Pros

  • Very little. Frankly it's too bad there isn't anything nice to say. Hmmm...their logo colors are nice!

Cons

  • Only leaving one star because I can't leave zero. :/ They used to be an ok company, but as soon as any service disruptions occur kiss your ability to reach them goodbye. No one answers the phone. There is no after hours support. Your 'dedicated account rep' will not open your emails and will not acknowledge your existence. Final straw was the 'sure to be seamless' with 'no interruptions' back end platform migration which is has been an unmitigated disaster.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloudli
Founded: 1982
Canada
www.cloudli.com

Company Information

ULTATEL
United States
www.ultatel.com

Alternatives

Alternatives

magicJack

magicJack

magicJack Vocaltec

Categories

Categories

Unleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.

Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits.

Unleash the power of seamless communication with ULTATEL, the award-winning Cloud PBX system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits.

Unleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

Integrations

Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM
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