CloudNine vs. MailMeter Comparison


CloudNine CloudNine Discovery	MailMeter Waterford Technologies	+	+
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		Related Products Digital WarRoom DWR eDiscovery allows legal professionals to process, analyze, review, and produce documents that are relevant to litigation and other legal disclosure obligations. Our tools allow easy ingestion and analysis of client and opposing party documents using a comprehensive set of document review features including AI search, keyword search, keyword highlighting, metadata filtering, marking documents, privilege log management, redactions, and a range of analysis tools to help users best understand their document corpus. TRAINING IS ALWAYS INCLUDED. All of our features are DIY, meaning the user can perform standard eDiscovery tasks on their own without the need for a consultant to intervene. DWR Pro ($1995-5995) is a software solution that can be downloaded to your local server. Our cloud subscriptions are billed per-GB for hosting with no other hidden fees. The entry-level Single Matter subscription starts at $250/month with fees that range form $10/GB/month to $1/GB/month. 55 Ratings Visit Website LegalEdge LegalEdge is a comprehensive case management software platform designed specifically for government legal organizations. It offers dedicated solutions for prosecutors, public defenders, and agency or municipal attorneys. The platform supports the full lifecycle of legal cases, helping teams manage case data, documents, people, and workflows efficiently. LegalEdge is built as a fully server-side application, allowing secure access from any device without client-side installations. Mobile access enables attorneys and investigators to work seamlessly from courtrooms, offices, or remote locations. Integrated data capabilities reduce duplicate data entry across criminal justice systems. LegalEdge focuses on delivering robust functionality while helping agencies control costs. 17 Ratings Visit Website Filevine Filevine, powered by LOIS, is an AI-driven legal intelligence platform designed to provide a unified system of truth for modern legal practices. It connects data, documents, workflows, and teams into a single, cohesive environment. The platform enables legal professionals to verify facts, prepare depositions, and manage cases more efficiently. LOIS delivers contextual insights by analyzing the entire matter lifecycle in one place. It supports functions such as document management, contract management, and billing within a centralized workspace. The system is built to enhance decision-making by providing accurate and actionable intelligence. Its AI capabilities help automate workflows and streamline legal operations. Overall, Filevine empowers organizations to improve productivity and achieve better legal outcomes. 590 Ratings Visit Website 8am 8am™ is business management software for professional service firms designed to help law firms, accounting firms, and other professional services organizations run more efficiently from client intake to payment. Bringing together trusted products like LawPay, MyCase, CasePeer, DocketWise, CPACharge, and ClientPay, the platform delivers a unified solution for practice management, case management, document management, billing and invoicing, payment processing, accounting, and financial reporting. With enterprise-grade security, seamless integrations, and award-winning support, the platform empowers professional service firms to work smarter—not harder. Over 260,000 professionals and 175+ associations trust 8am technology to power their practices, simplify operations, and drive sustainable growth. 1,242 Ratings Visit Website Shape Software Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today. 136 Ratings Visit Website ContractSafe ContractSafe is AI-enabled contract management software built for teams that need control without complexity. Store, search, and manage all your contracts in a secure, cloud-based repository hosted on AWS, with SOC 2 Type II, HIPAA, ISO 27001, and GDPR compliance included. Find any contract or clause in seconds using Google-like full-text search with OCR support for scanned documents. The AI assistant automatically extracts key metadata, categorizes contracts by type, and answers plain-language questions about contract content, with no configuration required. Every plan includes unlimited users, automated renewal and key-date alerts, and a dedicated Customer Success Manager. Higher-tier plans add approval workflows, redlining, built-in e-signature, and Salesforce integration. Implementation takes hours, not months. No professional services fees, no IT project required. Free trial available, no credit card needed. 326 Ratings Visit Website Process Street Process Street is an AI-powered compliance operations platform that automates complex workflows, enforces standards, and tracks audit data in real time. Teams use it to create structured SOPs, assign tasks, collect data, and monitor execution with intelligent oversight. From onboarding and audits to vendor management and document control, Process Street ensures every step is followed and every action is logged. Built for regulated industries like financial services, healthcare, and manufacturing, it supports frameworks such as ISO, SOC 2, SOX, and HIPAA. With role-based permissions, audit logs, and powerful integrations, Process Street replaces static documents, spreadsheets, and manual processes with a single automated system of record. Use AI to streamline approvals, catch risks early, and generate audit-ready evidence. Trusted by teams at Cargill, DoorDash, Farmers Insurance, and Hartford Healthcare. 1,119 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website Filejet Create new formations in all 50 states, and Filejet will submit the required documents and fees on your behalf. Add existing entities you manage onto the Filejet platform individually or in bulk. We’ll notify you of upcoming due dates, and give you the ability to pay fees to states from within the platform. Managing compliance across multiple jurisdictions, submit documents and pay fees to each state from within Filejet. In addition to sending you reminders around key due dates, complete compliance tasks directly on Filejet. Add collaborators to each entity you manage, share and send key information. Simplify your workflow, file, and manage or automate all of your business entities and clients in a single platform. Never miss another deadline for filing or paying a fee in any state with our automated reminders. 54 Ratings Visit Website Criminal IP ASM Criminal IP ASM delivers a threat intelligence-powered approach to attack surface management by combining continuous asset discovery with deep threat analysis across IPs, domains, OSINT, and associated infrastructure. Built on Criminal IP’s advanced scanning and enrichment capabilities, it brings Threat Intelligence context such as vulnerability intelligence, C2 detections, malicious IP/domain correlations, and dark web exposure into every layer of asset discovery in an integrated approach that empowers security teams to proactively identify, prioritize, and mitigate threats before they are exploited. 21 Ratings Visit Website
About CloudNine is a cloud-based eDiscovery automation platform that streamlines the litigation discovery, audits, and investigations by allowing users to review, upload, and create documents in a central location. With its comprehensive suite of professional services that include discovery consulting, computer forensics, managed review, online hosting, information, governance, litigation support, and project management, CloudNine dramatically reduces the overall costs of eDiscovery processing. Law firms and corporations can save time and money by consolidating all of their data collection, processing, and review requirements by leveraging CloudNine’s self-service eDiscovery software.	About MailMeter is a cloud or on-premise based email management and compliance platform where you can find every single email in your organization, conduct eDiscovery, freedom of information, and DSAR’s searches on past email activity, email messages and attachments, directly from your desktop anywhere. The email archiving solution gives you the ability to narrow the scope of your search across email using clearly defined criteria. It offers group searching, tagging, export capabilities and much more. Email data management and compliance start with visibility – Waterford Technologies gives our clients the visibility they need for effective monitoring, eDiscovery, auditing, and reporting across a variety of data regulation standards. MailMeter empowers you to easily reduce email risk, detect and respond in real-time to threats, and prove regulatory compliance.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience CloudNine eDiscovery empowers information technology, legal, and business professionals with the company’s eDiscovery automation software that simplifies litigation, investigations, and audit.	Audience Organizations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35.00/month CloudNine comes with a 30-day free trial and two models to support legal discovery. Free Version Not Supported Free Trial Supported	Pricing $4/user/month SaaS pricing available for cloud version and SaaS and perpetual pricing available for on-premise version. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Has been invaluable for stubbing on-premise mailboxes, retrieving emails from staff who have left the organisation and as a public sector body it greatly assists us to deal with FOI requests in a timely fashion. I like that there is a consolidation of features into a single pane so that I can easily access all features. Invaluable for retrieving emails from staff who have left the organisation, and who's exchange accounts have been deleted. We are a public sector body, so greatly simplifies FOI requests. Individual Search functionality means less support calls to the IT helpdesk as users can search their own repositories without assistance Very powerful Boolean searches Cons Storage space for the archives was a problem for us when we had the system on-premise but that has been resolved now with the migration to the Cloud. Some residual issues on updating search query indices. On Prem solution needs Microsoft SQL licencing - resolved by moving to a cloud hosted environment
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information CloudNine Discovery Founded: 2002 United States www.cloudninediscovery.com	Company Information Waterford Technologies Founded: 2000 United States, Ireland, United Kingdom waterfordtechnologies.com
Alternatives Knovos Discovery Knovos	Alternatives N-able Mail Assure N-able
GoldFynch Mazira LLC	Hanzo
Lexbe eDiscovery Platform Lexbe	OpenText MailStore Server Archive OpenText
ZyLAB ONE ZyLAB	MessageSolution
Digital WarRoom DWR eDiscovery View All	Intradyn View All
Categories Digital Forensics Supported eDiscovery Supported Legal Case Management Supported Legal Document Management Supported	Categories Compliance Supported eDiscovery Supported Email Archiving Supported Email Management Supported
eDiscovery Features Case Analytics Supported Compliance Management Supported Discussion Threads Supported Document Indexing Supported Document Tracking Supported Full Text Extraction Supported Keyword Search Supported Metadata Extraction Supported Topic Clustering Supported Show More Features Legal Case Management Features Billing Management Not Supported Calendar Management Not Supported Case Notes Not Supported Client Management Not Supported Communication Tracking Not Supported Conflict Management Not Supported Corporations Supported Court Management Not Supported Discovery Management Supported Docket Management Not Supported Document Management Not Supported Expense Tracking Not Supported Government Supported Law Firms Supported Records Management Not Supported Task Management Not Supported Time Tracking Not Supported Trust Accounting Not Supported Legal Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Supported Contract Management Not Supported Document Assembly Not Supported Document Indexing Supported Document Tagging Supported Full Text Search Supported Version Control Not Supported	eDiscovery Features Case Analytics Not Supported Compliance Management Supported Discussion Threads Supported Document Indexing Supported Document Tracking Not Supported Full Text Extraction Supported Keyword Search Supported Metadata Extraction Supported Topic Clustering Supported Show More Features Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Not Supported OSHA Compliance Supported Risk Management Supported Sarbanes-Oxley Compliance Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Not Supported Email Archiving Features Access Control Supported Backup Management Supported Compliance Management Supported Data Deduplication Supported Data Export Supported eDiscovery Supported Encryption Supported Retention Management Supported Storage Management Supported Threat Protection Supported Email Management Features Data Recovery Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Not Supported Response Management Supported Routing Not Supported Shared Inboxes Supported Signature Management Not Supported Spam Blocker Not Supported Whitelisting / Blacklisting Not Supported
Integrations Azure Automation Not Supported Gmail Not Supported Microsoft 365 Not Supported Microsoft Exchange Not Supported Microsoft Outlook Not Supported	Integrations Azure Automation Supported Gmail Supported Microsoft 365 Supported Microsoft Exchange Supported Microsoft Outlook Supported View All 5 Integrations
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