Related Products
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About
One tool to manage everything in your business. Improve the productivity of your agents and increase your conversion rates. Use smart routing options & Reduce your processing times. Bring all communication channels to life to meet growing customer demands. Improve your service and your Training & Maintain a high level of quality. A privileged relationship with our customers, direct, friendly and close contact! At the forefront of technological breakthroughs for 15 years, innovation is part of our DNA. You have access to all the data that concerns you and you choose the storage location for your customer data. We are available 24/7. We take the necessary decisions as quickly as possible (SLA). The quality of service, the availability and the functionalities are adapted to your environment and your needs. Features and services always ahead. Competitiveness depends above all on the quality of our products and our services.
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About
VoIPSetu is a premium 3CX add-on suite that adds advanced visibility, analytics, AI, automation, and supervisor tools to existing 3CX deployments. It helps businesses, contact centers, BPOs, sales teams, and support teams manage calls more effectively without replacing their existing 3CX system.
VoIPSetu includes Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and AI Receptionist & IVR Builder. Teams can monitor live agent and queue activity, analyze calls with AI transcription and sentiment insights, search recordings, automate CRM call logging, coach agents in real time, and build visual IVR workflows.
The platform is designed to turn 3CX call data into actionable operational insights while giving supervisors greater control over day-to-day communication workflows.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Businesses looking for a software solution to optimize agent and employee productivity and manage business operations
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Audience
Businesses, Contact Centers, BPOs, Sales Teams, Customer Support Teams, IT Managers, 3CX Administrators, MSPs, Operations Managers, and Enterprises
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCloudControl
Founded: 2001
France
www.cloudcontrol.fr/page/home
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Company InformationVoIPSetu
Founded: 2015
United States
www.voipsetu.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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