Cloudaware vs. Device42 Comparison


Cloudaware	Device42 Device42, A Freshworks Company	+	+
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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,139 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. 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With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 118 Ratings Visit Website Hyperproof Hyperproof is a governance, risk, and compliance platform built for organizations that juggle multiple regulatory frameworks. Rather than treating each standard as a separate project, Hyperproof maps a single set of controls across 160+ frameworks, including SOC 2, ISO 27001, HIPAA, and NIST, so evidence gathered once can satisfy multiple audits without duplicate work. 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Hyperproof also supports organizations with complex structures, letting larger companies scope controls to specific business units, subsidiaries, or entities rather than forcing everything into one flat compliance program. Customers report meaningful results from this approach: a 70% increase in compliance productivity, roughly $150,000 in annual savings on control orchestration, a 66% cut in duplicative controls, and about 350 fewer hours spent on audit preparation each year. Founded in 2018 and based in the Seattle area, Hyperproof works with organizations like Reddit, Fortinet, Appian, Outreach, and Thales as they move from reactive, spreadsheet-driven compliance to a continuous, audit-ready operating model. Best fit: IT, security, and compliance teams at growing technology companies that manage multiple frameworks simultaneously and want to reduce the manual overhead of audit prep. 350 Ratings Visit Website Feroot Feroot Security is a global leader in AI-powered website compliance and security. Feroot AI protects websites and web applications from hidden threats while enforcing compliance with PCI DSS 4.0.1, HIPAA rules on online tracking technologies, CCPA/CPRA, GDPR, CIPA, and 50+ laws and standards. The Feroot AI Platform replaces manual compliance work with continuous automation, delivering real-time protection and audit-ready evidence in minutes. Feroot unifies JavaScript behavior analysis, web compliance scanning, third-party script monitoring, consent enforcement, and data privacy posture management to stop Magecart, formjacking, and unauthorized tracking. Trusted by enterprises, healthcare providers, retailers, SaaS platforms, payment service providers, and public sector organizations. Feroot AI solutions include PaymentGuard AI, HealthData Shield AI, AlphaPrivacy AI, CodeGuard AI, and MobileGuard AI. Visit feroot for more information. 32 Ratings Visit Website Orca Security Designed for organizations operating in the cloud who need complete, centralized visibility of their entire cloud estate and want more time and resources dedicated to remediating the actual risks that matter, Orca Security is an agentless cloud Security Platform that provides security teams with 100% coverage their entire cloud environment. Instead of layering multiple siloed tools together or deploying cumbersome agents, Orca combines two revolutionary approaches - SideScanning, that enables frictionless and complete coverage without the need to maintain agents, and the Unified Data Model, that allows centralized contextual analysis of your entire cloud estate. Together, Orca has created the most comprehensive cloud security platform available on the marketplace. 606 Ratings Visit Website MOVEit Progress MOVEit software is an enterprise Managed File Transfer (MFT) platform for IT teams that need secure, auditable and automated file transfers across hybrid environments. It supports FTP/S, SFTP, HTTPS, SMTP/POP3 and CIFS/SMB/UNC with native cloud endpoint connectors, centralized administration, granular role-based access control, encryption in transit and at rest and tamper-evident audit logging for traceability. MOVEit Transfer provides MFT server capabilities and can be deployed on-premises or in hybrid configurations with MOVEit Cloud, a fully managed SaaS option. MOVEit Automation enables scheduling, event-driven workflows and integrations with internal and external systems to standardize recurring transfers without relying on brittle scripts. Designed for enterprise and regulated use cases, MOVEit provides the protocol support, deployment flexibility and operational visibility needed to run high-volume, mission-critical file transfer operations. 625 Ratings Visit Website New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 2,938 Ratings Visit Website Safetica Safetica delivers Intelligent Data Security. Its AI-powered platform helps security teams see and control how sensitive data is used across endpoints, cloud applications, and AI, so they can prevent data loss, reduce insider risk, and support compliance without disrupting productive work. Safetica AI Protection gives teams visibility into AI activity and sensitive data sharing, with controls that protect data while enabling productive AI use. ✔️ Data Protection: Classify, monitor, and control sensitive data across endpoints, cloud applications, and AI interactions in real time. ✔️ Insider Risk and User Behavior: Identify risky and anomalous activity to reduce the risk of careless data handling, compromised accounts, and malicious actions. ✔️ Compliance and Data Discovery: Discover and classify sensitive data, then use audit-ready reporting to support compliance across data at rest, in motion, and in use. ✔️ Cloud Security: Protect sensitive data across Microsoft 365 and other cloud and file-sharing platforms by monitoring and classifying files and enforcing policies on file activity. 415 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,385 Ratings Visit Website
About Cloudaware is a cloud management platform with such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Cloudaware is designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware integrates out-of-the-box with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.	About With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams looking for a Cloud Management platform	Audience Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.008/CI/month The Cloudaware pricing model includes usage based on number of CMDB cloud rows, modules in use and user licenses. Contact Cloudaware support to get a preliminary estimate. Free Version Not Supported Free Trial Supported	Pricing $1499.00/year Pricing is based on the number of devices and IP addresses. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping. The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity. Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity. The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies. I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers. Cons Occasionally the system may be slow which can cause decrease in speed of completing tasks. The user interface and the graphics used in the software feels a bit outdated in use. Not many issues specifically with the product or software. There could be some more functionality built into the product. The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations. It can feel slow at times/somewhat laggy, due to how central it is.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Cloudaware Founded: 2011 United States www.cloudaware.com	Company Information Device42, A Freshworks Company Founded: 2011 United States www.device42.com
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Categories Asset Tracking Supported Change Management Supported Cloud Cost Management Supported Cloud Management Supported Cloud Monitoring Supported Cloud Security Supported Cloud Security Posture Management (CSPM) Supported Cloud Workload Protection Supported CMDB Supported Compliance Supported Cyber Risk Management Supported GDPR Compliance Supported Healthcare Compliance Supported HIPAA Compliance Supported Incident Management Supported Intrusion Detection and Prevention Supported IT Asset Management Supported ITSM Supported Log Management Supported Patch Management Supported PCI Compliance Supported Reporting Supported Security Compliance Supported Software Asset Management (SAM) Supported Vulnerability Management Supported	Categories Application Dependency Mapping Supported Asset Tracking Supported Barcoding Supported Cable Management Supported Capacity Planning Supported CMDB Supported Continuous Integration Supported Data Center Infrastructure Management (DCIM) Supported Data Center Management Supported DevOps Supported Inventory Management Supported IP Address Management (IPAM) Supported IT Asset Management Supported IT Documentation Supported IT Management Supported ITSM Supported Network Access Control (NAC) Supported Network Configuration Supported Network Mapping Supported Shadow IT Discovery Supported
Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Not Supported Checkout / Check-In Not Supported Depreciation Tracking Supported Disposal Tracking Not Supported Inventory Management Supported Location Tracking Not Supported QR Codes Not Supported Reservations Not Supported Service History Not Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Not Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Supported Show More Features Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Not Supported Compliance Management Not Supported Prioritization Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Not Supported Cloud Management Features Access Control Supported Billing & Provisioning Supported Capacity Analytics Supported Cost Management Supported Demand Monitoring Supported Multi-Cloud Management Supported Performance Analytics Supported SLA Management Supported Supply Monitoring Supported Workflow Approval Supported Cloud Security Features Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Encryption Supported Endpoint Management Not Supported Incident Management Supported Intrusion Detection System Supported Threat Intelligence Supported Two-Factor Authentication Supported Vulnerability Management Supported Cloud Workload Protection Features Anomaly Detection Supported Asset Discovery Supported Cloud Gap Analysis Not Supported Cloud Registry Not Supported Data Loss Prevention (DLP) Not Supported Data Security Supported Governance Supported Logging & Reporting Supported Machine Learning Supported Security Audit Not Supported Workload Diversity Not Supported Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Supported Incident Management Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Supported GDPR Compliance Features Access Control Supported Consent Management Not Supported Data Mapping Supported Incident Management Supported PIA / DPIA Not Supported Policy Management Not Supported Risk Management Supported Sensitive Data Identification Supported HIPAA Compliance Features Access Control / Permissions Supported Audit Management Supported Compliance Reporting Supported Data Security Supported Documentation Management Not Supported For Healthcare Supported Incident Management Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Supported Vendor Management Not Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Not Supported Ticket Management Supported Log Management Features Archiving Supported Audit Trails Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Supported Event Logs Supported Network Logs Supported Remediation Not Supported Syslogs Supported Thresholds Supported Web Logs Supported PCI Compliance Features Access Control Supported Compliance Reporting Supported Exceptions Management Supported File Integrity Monitoring Supported Intrusion Detection System Supported Log Management Supported Patch Management Not Supported PCI Assessment Supported Policy Management Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Supported Drag & Drop Supported Drill Down Supported Email Reports Not Supported Financial Reports Supported Forecasting Supported Marketing Reports Not Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Supported Vulnerability Management Features Asset Discovery Supported Asset Tagging Not Supported Network Scanning Supported Patch Management Supported Policy Management Not Supported Prioritization Supported Risk Management Supported Vulnerability Assessment Supported Web Scanning Supported	Asset Tracking Features Activity Tracking Not Supported Audit Trails Not Supported Barcoding / RFID Supported Checkout / Check-In Not Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Not Supported Service History Not Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Not Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Show More Features Barcoding Features Barcode Generation Supported Barcode Scanning Supported Custom Labels Supported Inventory Management Supported Label Templates Supported Receiving Labels Not Supported RFID Not Supported Serial Number Tracking Supported Shipping Labels Not Supported Continuous Integration Features Build Log Not Supported Change Management Supported Configuration Management Supported Continuous Delivery Not Supported Continuous Deployment Not Supported Debugging Not Supported Permission Management Not Supported Quality Assurance Management Not Supported Testing Management Not Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Not Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Supported DevOps Features Approval Workflow Supported Dashboard Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported Inventory Management Features Alerts/Notifications Not Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Not Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Not Supported Multi-Channel Management Not Supported Product Identification Supported Reorder Management Not Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Not Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Not Supported Posture Assessment Not Supported Quarantine / Remediation Not Supported Secure Guest Access Not Supported Network Mapping Features Color Codes / Icons Not Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported
Integrations Jira Supported Jira Service Management Supported Jira Work Management Supported Ansible Supported Atlassian Insight Not Supported Docker Supported Freshservice Not Supported HaloCSM Not Supported Heroku Supported Microsoft Cost Management Supported Nagios Core Supported PagerDuty Supported Qualys TruRisk Platform Supported Rapid7 InsightVM Supported SaltStack Not Supported ServiceNow Not Supported Slack Supported Splunk Cloud Platform Not Supported Zendesk Not Supported Show More Integrations View All 35 Integrations	Integrations Jira Supported Jira Service Management Supported Jira Work Management Supported Ansible Not Supported Atlassian Insight Supported Docker Not Supported Freshservice Supported HaloCSM Supported Heroku Not Supported Microsoft Cost Management Not Supported Nagios Core Not Supported PagerDuty Not Supported Qualys TruRisk Platform Not Supported Rapid7 InsightVM Not Supported SaltStack Supported ServiceNow Supported Slack Not Supported Splunk Cloud Platform Supported Zendesk Supported Show More Integrations View All 28 Integrations
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