Cloud4Feed Listen360

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Cloud4Feed:

About

Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.
Listen360:

About

Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.
Cloud4Feed:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Listen360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cloud4Feed:

Audience

Companies looking for a solution providing AI-based insights to increase customer loyalty and retention
Listen360:

Audience

Businesses searching for a solution to increase reviews and recommendations
Cloud4Feed:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Listen360:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Cloud4Feed:

API

Offers API Supported
Listen360:

API

Offers API Not Supported
Cloud4Feed:

Screenshots and Videos

Listen360:

Screenshots and Videos

Cloud4Feed:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Listen360:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Cloud4Feed:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Listen360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cloud4Feed:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Listen360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Cloud4Feed:

Company Information

Cloud4Feed
Turkey
www.cloud4feed.com/index/listen
Listen360:

Company Information

Listen360
United States
www.listen360.com
Cloud4Feed:

Alternatives

Delighted

Delighted

Qualtrics
Listen360:

Alternatives

Cloud4Feed:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Listen360:
Cloud4Feed:
Listen360:
Cloud4Feed:
Listen360:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Cloud4Feed:
Zonka Feedback

Zonka Feedback

4.8 out of 5 stars
Listen360:
Cloud4Feed:

Categories

Customer Feedback Supported
NPS Supported
Sentiment Analysis Supported
Survey Supported
Listen360:

Categories

NPS Supported
Listen360:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported
Cloud4Feed:

Integrations

Blotout Not Supported
Compete Club Management Not Supported
HTML Supported
Meltano Not Supported
Procare Not Supported
Listen360:

Integrations

Blotout Supported
Compete Club Management Supported
HTML Not Supported
Meltano Supported
Procare Supported
Cloud4Feed:
Claim Cloud4Feed and update features and information
Claim Cloud4Feed and update features and information
Listen360:
Claim Listen360 and update features and information
Claim Listen360 and update features and information