PM3

PM3

Bestoutcome
+
+

Related Products

  • Planview Portfolios
    200 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Project Insight
    122 Ratings
    Visit Website
  • Wrike
    7,635 Ratings
    Visit Website
  • Planfix
    58 Ratings
    Visit Website
  • Planview Software Product Delivery
    2 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website

About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

PM3 is the outcome-driven Project Portfolio Management solution built for complex, multi-stakeholder environments across retail, banking, healthcare and beyond. From digital transformation to regulatory change, PM3 provides a single, secure platform to manage projects, programmes and portfolios with confidence. Organisations use PM3 to align investment with strategy, track benefits, forecast resources and generate real-time insights through over 200 configurable reports and dashboards. Hosted in UK Microsoft Azure with ISO 27001 and Cyber Essentials Plus certification, PM3 delivers enterprise-grade security and compliance. Adoption is accelerated with PM3Learn, an embedded training and onboarding platform, and enhanced by GenieAI for contextual insight. Trusted by leading private and public sector organisations, PM3 helps decision-makers reduce delivery risk, optimise resources, and achieve measurable business outcomes at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Organisations needing clarity, control, and measurable outcomes across complex change initiatives.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$25 per month
PM3 is licensed on a subscription basis, priced per named user per year. Different licence types ensure organisations only pay for the access level required. The subscription includes hosting, maintenance, support, and regular upgrades. Optional modules such as PM3Time (timesheets/expenses) and PM3BI (enhanced Power BI reporting) can be added as needed. Discounts are available for larger user volumes, and trials can be arranged to validate fit before purchase.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Bestoutcome
Founded: 2000
United Kingdom
bestoutcome.com/products/pm3/

Alternatives

Alternatives

ProdPad

ProdPad

CreateSHIFT
Living Systems Process Suite

Living Systems Process Suite

Whitestein Technologies
FocusMap

FocusMap

Timo Schmidt
WORKSPACE.PM

WORKSPACE.PM

AMNAU GmbH

Categories

Product Management Supported

Categories

Project Management Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Amplitude Supported
Asana Supported
Chorus by ZoomInfo Supported
Claude Supported
Claude Code Supported
Claude Cowork Supported
Cursor Supported
Discord Supported
Fireflies.ai Supported
GitHub Supported
Google Meet Supported
Jira Supported
Mixpanel Supported
Notion Supported
Productboard Supported
Segment Supported
Slack Supported
SurveyMonkey Supported
Zapier Supported
Zendesk Supported

Integrations

Amplitude Not Supported
Asana Not Supported
Chorus by ZoomInfo Not Supported
Claude Not Supported
Claude Code Not Supported
Claude Cowork Not Supported
Cursor Not Supported
Discord Not Supported
Fireflies.ai Not Supported
GitHub Not Supported
Google Meet Not Supported
Jira Not Supported
Mixpanel Not Supported
Notion Not Supported
Productboard Not Supported
Segment Not Supported
Slack Not Supported
SurveyMonkey Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim PM3 and update features and information
Claim PM3 and update features and information