PM3

PM3

Bestoutcome
+
+

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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

PM3 is the outcome-driven Project Portfolio Management solution built for complex, multi-stakeholder environments across retail, banking, healthcare and beyond. From digital transformation to regulatory change, PM3 provides a single, secure platform to manage projects, programmes and portfolios with confidence. Organisations use PM3 to align investment with strategy, track benefits, forecast resources and generate real-time insights through over 200 configurable reports and dashboards. Hosted in UK Microsoft Azure with ISO 27001 and Cyber Essentials Plus certification, PM3 delivers enterprise-grade security and compliance. Adoption is accelerated with PM3Learn, an embedded training and onboarding platform, and enhanced by GenieAI for contextual insight. Trusted by leading private and public sector organisations, PM3 helps decision-makers reduce delivery risk, optimise resources, and achieve measurable business outcomes at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Organisations needing clarity, control, and measurable outcomes across complex change initiatives.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$25 per month
PM3 is licensed on a subscription basis, priced per named user per year. Different licence types ensure organisations only pay for the access level required. The subscription includes hosting, maintenance, support, and regular upgrades. Optional modules such as PM3Time (timesheets/expenses) and PM3BI (enhanced Power BI reporting) can be added as needed. Discounts are available for larger user volumes, and trials can be arranged to validate fit before purchase.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Bestoutcome
Founded: 2000
United Kingdom
bestoutcome.com/products/pm3/

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Categories

Categories

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Integrations

Airtable
Amplitude
Asana
Chorus by ZoomInfo
Claude
Claude Code
Claude Cowork
ClickUp
Discord
Fireflies.ai
GitHub
Google Meet
Google Sheets
HubSpot CRM
Microsoft 365
Reddit
Salesforce
Slack
SurveyMonkey
Typeform

Integrations

Airtable
Amplitude
Asana
Chorus by ZoomInfo
Claude
Claude Code
Claude Cowork
ClickUp
Discord
Fireflies.ai
GitHub
Google Meet
Google Sheets
HubSpot CRM
Microsoft 365
Reddit
Salesforce
Slack
SurveyMonkey
Typeform
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim PM3 and update features and information
Claim PM3 and update features and information