Clootrack

Clootrack

5.0 out of 5 stars
Clootrack Semeon Analytics

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Clootrack:

About

Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.
Semeon Analytics:

About

Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts from your data, measures sentiment and generates insightful dashboards. Available in 10+ native languages, government entities, security and defense agencies, brands and organizations around the world rely on Semeon’s technology to improve customer experience and citizens’ life, reduce operational costs and drive growth.
Clootrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Semeon Analytics:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Clootrack:

Audience

Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals
Semeon Analytics:

Audience

Powerful tool for professionals in market research, customer experience, product management across industries, including insurance, financial services, hospitality and defense.
Clootrack:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Semeon Analytics:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Clootrack:

API

Offers API Not Supported
Semeon Analytics:

API

Offers API Not Supported
Clootrack:

Screenshots and Videos

Semeon Analytics:

Screenshots and Videos

Clootrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Semeon Analytics:

Pricing

$1200/month
Subscription and Turnkey pricing available.
Free Version Not Supported
Free Trial Not Supported
Clootrack:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
Semeon Analytics:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Clootrack:

Pros & Cons from Real Users

Pros

  • Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time
  • Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply.
  • Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement

Cons

  • Need more bulk actions for Likes and Follows Mobile App will be much helpful
  • Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow.
  • Only available for Twitter No separate mobile app. But, web app is working well.
Clootrack:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Semeon Analytics:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Clootrack:

Company Information

Clootrack
Founded: 2017
United States
clootrack.com
Semeon Analytics:

Company Information

Semeon Analytics
Founded: 2013
Canada
semeon.com/feedback-data-platform/
Clootrack:

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Clootrack:

Categories

Agentic AI Supported
AI Agents Supported
Customer Feedback Supported
Market Research Supported
NPS Supported
Sentiment Analysis Supported
Social Listening Supported
Text Mining Supported
Semeon Analytics:

Categories

Clootrack:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Not Supported
Semeon Analytics:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

Text Mining Features

Boolean Queries Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Supported
Customer Segmentation Not Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Not Supported
Personalization Not Supported
Predictive Modeling Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Clootrack:

Integrations

Meltwater Not Supported
Semeon Analytics:

Integrations

Meltwater Supported
Clootrack:
Claim Clootrack and update features and information
Claim Clootrack and update features and information
Semeon Analytics:
Claim Semeon Analytics and update features and information
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