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About

Our light-touch workflow engagement platform helps care providers automate communications and engagement to simplify healthcare journeys for patients, families and staff. Better equip your team so updating patients, resident families and staff becomes second nature. Eliminate the burden of manual outreach so teams can focus on what matters most: caring for residents/patients. Be prepared for unforeseen situations by having a good communication plan and the right tools in place. Automated Care Messaging is a communications platform that works inside and alongside the tools you already use and adapts to the way you use them. Sold and supported by PointClickCare as well as compatible with any other EHR, our light-touch solution makes communicating with residents, families and staff a breeze.

About

With built-in HIPAA compliance, Providertech’s 2-way text messaging solution increases operational efficiency and optimizes patient care. Streamline patient communication with secure, 2-way texting. Connect with your patients and team in real-time, using two-way, secure texting. Decrease your incoming call volume, increase your operational efficiency, and enhance patient care. Stay connected with real-time secure text messaging and help close patient care gaps. Clearly communicate with patients in-between visits. Navigate patients through the often complex healthcare system. Communicate with patients about population-based care. Respond to routine requests without picking up the phone. Patients receive your message or invitation straight to their text messages. Photos, videos, and files allow you to better convey your message. Easily send documents and images, securely. No app is required for the patients to use.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare centers in need of a workflow engagement platform

Audience

Healthcare providers seeking a tool to streamline patient communication with secure, 2-way texting

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cliniconex
Founded: 2009
Canada
cliniconex.com

Company Information

Providertech
United States
www.providertech.com/hipaa-compliant-texting/

Alternatives

Alternatives

Curogram

Curogram

Curogram, Inc.
myResidentCare

myResidentCare

SMZ Solutions

Categories

Assisted Living Supported
Long Term Care Supported
Nursing Home Supported
Patient Engagement Supported
Waitlist Supported

Categories

Appointment Reminder Features

Appointment Scheduling Not Supported
Calendar Management Not Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Not Supported
Payment Reminders Not Supported
Recurring Appointments Supported
Rescheduling Not Supported
SMS Messaging Supported
Two-Way Messaging Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Not Supported
Building Maintenance Not Supported
Care Planning Supported
Event / Activities Planning Not Supported
Incident Management Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Not Supported
Medical Records Not Supported
Medication Tracking Not Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Not Supported
Staff Management Not Supported
Work Order Management Not Supported

Long Term Care Features

Claims Management Not Supported
Clinical Care Not Supported
EHR Not Supported
Electronic Health Record Not Supported
For Home Care Providers Not Supported
For Nursing Homes Supported
Geriatric Care Not Supported
MDS Review Not Supported
Patient Records Not Supported
Staff Scheduling Not Supported

Nursing Home Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Incident Management Not Supported
Meal / Nutrition Management Not Supported
Medication Tracking Not Supported
Patient Intake Not Supported
Referral Management Not Supported
Scheduling Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Not Supported
Prioritization Not Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Not Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Microsoft 365 Not Supported
Microsoft Azure Not Supported
athenahealth Population Health Not Supported

Integrations

Microsoft 365 Supported
Microsoft Azure Supported
athenahealth Population Health Supported
Claim Cliniconex and update features and information
Claim Cliniconex and update features and information
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Claim Providertech and update features and information