CliniCall

CliniCall

AInnovate (EXIGE SARL)
SimboConnect

SimboConnect

Simbo AI
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About

CliniCall helps medical and optical practices handle patient calls when the front desk is busy or outside staffed hours. Practices keep their usual public phone number and configure which calls reach the assistant. It follows the practice's routing rules, transfers callers to a staffed front desk when a transfer line is available, and creates callback requests for work that needs a person. Direct appointment booking is available with supported booking connectors, confirmed during onboarding. The practice dashboard brings together calls, summaries and follow-up work. French and English are verified on production phone lines. Plans start at EUR 149 per month per location, excluding VAT; setup is quoted separately. A 30-minute demo is available.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Medical and optical practices, practice owners and front-desk teams.

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

EUR 149/month/location + VAT
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AInnovate (EXIGE SARL)
Luxembourg
clinicall.cc/

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

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Categories

AI Receptionists Supported

Categories

Conversational AI Supported
Healthcare AI Supported

Integrations

No info available.

Integrations

No info available.
Claim CliniCall and update features and information
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