Related Products
|
||||||
About
Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.
|
About
Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors
|
Audience
Businesses searching for a solution to improve their services and increase sales
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationClientpulse
United States
clientpulse.ai/
|
Company InformationThematic
Founded: 2015
New Zealand
www.getthematic.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Not Supported
|
||||||
Integrations
Zendesk
Supported
App Store
Supported
Freshdesk
Supported
Google Play
Supported
Google Sheets
Supported
Intercom
Supported
Medallia
Not Supported
Microsoft Excel
Supported
SurveyMonkey
Not Supported
Trustpilot
Supported
|
Integrations
Zendesk
Supported
App Store
Not Supported
Freshdesk
Not Supported
Google Play
Not Supported
Google Sheets
Not Supported
Intercom
Not Supported
Medallia
Supported
Microsoft Excel
Not Supported
SurveyMonkey
Supported
Trustpilot
Not Supported
|
|||||
|
|
|