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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Squeaky's future-proof analytics suite lets you capture up to 60% more data than legacy tools by putting customer privacy first. Use context-rich customer data and insights to make better decisions for your business. Analyze and segment your traffic to learn why visitors are converting and how you can help more to succeed. Provide faster, more effective customer support by seeing and hearing your customers' problems first-hand. Squeaky puts data at the heart of how you understand and improve your customer experience. There's no need to sift through hours of recording data, our advanced filtering helps you segment and surface only the most relevant customer recordings. Monitor performance and make informed decisions about your site, using precise and meaningful data. Capture round-the-clock NPS® and sentiment survey data and know your customers are being heard. Use heatmap data to provide the right content and the most effective interfaces for your users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Businesses and companies in need of a solution to make better decisions using actionable analytics data

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$50 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Squeaky
Netherlands
squeaky.ai/

Alternatives

Alternatives

Kaption

Kaption

Kaption.co
Extellio

Extellio

Extellio International AB

Categories

User Research Supported

Categories

Digital Analytics Supported
Heatmap Supported
Session Replay Supported
User Research Supported

Integrations

App Store Supported
Drupal Not Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Google Tag Manager Not Supported
Intercom Supported
Magento Not Supported
Microsoft Excel Supported
Shopify Not Supported
Trustpilot Supported
Typeform Supported
Webflow Not Supported
Wix Not Supported
WordPress Not Supported
Zendesk Supported

Integrations

App Store Not Supported
Drupal Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Google Tag Manager Supported
Intercom Not Supported
Magento Supported
Microsoft Excel Not Supported
Shopify Supported
Trustpilot Not Supported
Typeform Not Supported
Webflow Supported
Wix Supported
WordPress Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Squeaky and update features and information
Claim Squeaky and update features and information