Listen

Listen

Listen Labs
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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Product managers, marketers, user researchers, and businesses looking for a fast, scalable solution to gather customer insights through AI-powered qualitative and quantitative research

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Listen Labs
Founded: 2023
United States
listenlabs.ai/

Alternatives

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.
Whyser

Whyser

Whyser, Inc.

Categories

User Research Supported

Categories

AI Interviewing Supported
AI Research Tools Supported
AI Tools Supported
Market Research Supported
User Research Supported

Integrations

App Store Supported
Freshdesk Supported
Goldfish Not Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
Microsoft Excel Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported

Integrations

App Store Not Supported
Freshdesk Not Supported
Goldfish Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft Excel Not Supported
Trustpilot Not Supported
Typeform Not Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Listen and update features and information
Claim Listen and update features and information