Related Products
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About
Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.
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About
We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc.
We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors
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Audience
Retail, Finance, Health, Automotive, Facilities Management and Catering
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$40/month/device
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationClientpulse
United States
clientpulse.ai/
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Company InformationFeedbox
Founded: 2011
Mexico
feedboxcem.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Not Supported
Website Feedback
Not Supported
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Integrations
App Store
Supported
Freshdesk
Supported
Google Play
Supported
Google Sheets
Supported
Intercom
Supported
Microsoft Excel
Supported
Salesforce
Not Supported
Trustpilot
Supported
Typeform
Supported
Zendesk
Supported
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Integrations
App Store
Not Supported
Freshdesk
Not Supported
Google Play
Not Supported
Google Sheets
Not Supported
Intercom
Not Supported
Microsoft Excel
Not Supported
Salesforce
Supported
Trustpilot
Not Supported
Typeform
Not Supported
Zendesk
Not Supported
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