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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Organizations interested in a powerful agile research platform for rapid consumer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$1,500 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Feedback Loop
Founded: 2014
United States
feedbackloop.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
PlaybookUX

PlaybookUX

Playbook UX

Categories

User Research Supported

Categories

Product Roadmap Supported
User Research Supported
UX Supported

Product Roadmap Features

Collaboration Not Supported
Content Import / Export Not Supported
Diagramming Not Supported
Drag & Drop Not Supported
Feature Management Not Supported
Milestone Tracking Not Supported
Prioritization Supported
Requirements Management Not Supported
Workflow Management Not Supported

Integrations

App Store Supported
Freshdesk Supported
Google Play Supported
Google Sheets Supported
Intercom Supported
Microsoft Excel Supported
Trustpilot Supported
Typeform Supported
Zendesk Supported

Integrations

App Store Not Supported
Freshdesk Not Supported
Google Play Not Supported
Google Sheets Not Supported
Intercom Not Supported
Microsoft Excel Not Supported
Trustpilot Not Supported
Typeform Not Supported
Zendesk Not Supported
Claim Clientpulse and update features and information
Claim Clientpulse and update features and information
Claim Feedback Loop and update features and information
Claim Feedback Loop and update features and information