Clientbook

Clientbook

1.0 out of 5 stars
Clientbook Lexer

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Clientbook:

About

Join hundreds of retailers that have improved sales conversion rates and increased average dollar sales thanks to Clientbook. A mobile-first solution that personalizes experience between customers and retailers. Studies show that customers spend 3.5-4x more annually and are 33% more likely to become a repeat customer if they have a personalized relationship with their sales associate. Clientbook was built from the ground up to empower sales associates to create those personalized relationships. Imagine someone walking into your store and being able to see exactly who they are, what products they want, and how to get in contact with them once they leave. With Clientbook, sales associates get a 360 degree view of their customers and can reach out when the time is right to close the sale. Save products the customer is interested in and share via text or email with the click of a button.
Lexer:

About

Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.
Clientbook:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Lexer:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Clientbook:

Audience

Client management for retail stores
Lexer:

Audience

Brands and retailers that want to use data to deliver personalized customer experiences
Clientbook:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Lexer:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Clientbook:

API

Offers API Not Supported
Lexer:

API

Offers API Not Supported
Clientbook:

Screenshots and Videos

Lexer:

Screenshots and Videos

Clientbook:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Lexer:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Clientbook:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Lexer:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Clientbook:

Pros & Cons from Real Users

Pros

  • None. We are a retail store who started using this software because they were first to the industry.

Cons

  • There were constant problems with their technology but originally they at least tried to work around the issues. Fast forward lots of mistakes with text technology glitches on their side that constantly made our store look bad, we finally left this poorly run company. The head of their technology promised that they would send us our database of customers but instead they sent us another company's list of contacts. When told of their error they refused to send our customer database.
Clientbook:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Lexer:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Clientbook:

Company Information

Clientbook
Founded: 2018
United States
www.clientbook.com
Lexer:

Company Information

Lexer
Founded: 2008
Australia
lexer.io
Clientbook:

Alternatives

Podium

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Lexer:

Alternatives

InsightSUITE

InsightSUITE

First Insight
Clientbook:
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Clientbook:

Categories

Clienteling Supported
CRM Supported
Lexer:

Categories

Clientbook:

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Not Supported
Territory Management Not Supported
Lexer:

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported
Clientbook:

Integrations

BigCommerce Not Supported
Braze Not Supported
Campaign Monitor Not Supported
Cordial Not Supported
Criteo Not Supported
Domo Not Supported
Emarsys Not Supported
Facebook Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InMoment Not Supported
Instagram Not Supported
Lightspeed Retail Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
ReSci Not Supported
Shopify Not Supported
Vision6 Not Supported
dotdigital Engagement Cloud Not Supported
Lexer:

Integrations

BigCommerce Supported
Braze Supported
Campaign Monitor Supported
Cordial Supported
Criteo Supported
Domo Supported
Emarsys Supported
Facebook Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InMoment Supported
Instagram Supported
Lightspeed Retail Supported
LinkedIn Supported
Mailchimp Supported
ReSci Supported
Shopify Supported
Vision6 Supported
dotdigital Engagement Cloud Supported
Clientbook:
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Lexer:
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