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About

Seamlessly connecting clients who prefer WhatsApp with business teams who use Email. Delight private clients and business owners who prefer to chat on WhatsApp and other convenient messaging apps. Centralise messaging data to offer team-wide visibility of conversations and meet your data retention obligations. Automatically route chat messages and voice notes from private clients on popular messaging apps to appropriate relationship teams who use business-level communication tools including email and Microsoft Teams. ClientWindow automatically integrates messaging app conversations on WhatsApp and other chat platforms with your internal communication software, including email, Teams and Slack.

About

The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams that use email that want to interface with customers that use WhatsApp

Audience

Small and midsize business managers who would like to engage the opportunities of business messengers and social media channels to receive incremental leads, raise sales and improve helpdesk

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£50/month
Free Version
Free Trial

Pricing

$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive user interface, omnichannel support works seamlessly, strong automation & templates, and analytics & reporting are insightful

Cons

  • A few integrations are still maturing — there are occasional quirks when connecting certain channels or CRMs; some features could benefit from further polish.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClientWindow
Founded: 2023
Jersey
www.clientwindow.com

Company Information

Umnico
Founded: 2018
umnico.com

Alternatives

Alternatives

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

WhatsApp
Bitrix24
Discord
Facebook
Facebook Messenger
Instagram
Kommo
Microsoft Outlook
Microsoft Teams
Slack
Telegram
Vtiger CRM

Integrations

WhatsApp
Bitrix24
Discord
Facebook
Facebook Messenger
Instagram
Kommo
Microsoft Outlook
Microsoft Teams
Slack
Telegram
Vtiger CRM
Claim ClientWindow and update features and information
Claim ClientWindow and update features and information
Claim Umnico and update features and information
Claim Umnico and update features and information