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About

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost turns post-purchase into loyalty. Branded tracking & proactive alerts cut "Where's My Order?" queries by 60%, while AI boosts AOV through smart recommendations. Intelligent returns convert refunds into exchanges. A unified multi-carrier dashboard, AI-driven carrier allocation, and automated exception resolution reduce RTO rates and costs. Scale confidently through peak seasons with real-time analytics and personalized, behaviour-based policies.

About

Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps ecommerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce businesses and companies requiring a solution to convert one-time shoppers into loyal customers

Audience

Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ClickPost
Founded: 2015
India
www.clickpost.ai/

Company Information

Pinch AI
Founded: 2023
United States
www.pinch.ai/

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

Wyllo

Wyllo

NoFraud
Appriss Engage

Appriss Engage

Appriss Retail

Categories

Categories

AI eCommerce Supported
eCommerce Tools Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

BigCommerce Supported
FedEx Ship Manager Supported
Shopify Supported
AfterShip Not Supported
Amazon Supported
Appbrew Supported
Base.com Supported
BetterCommerce Supported
DataChannel Supported
Delhivery Supported
Happy Returns Not Supported
Integry Supported
Loop Not Supported
Magento Supported
SAP Cloud Platform Not Supported
ShipEak Supported
Shiprocket Supported
UPS Ready Not Supported
WooCommerce Supported
Yakit Supported

Integrations

BigCommerce Supported
FedEx Ship Manager Supported
Shopify Supported
AfterShip Supported
Amazon Not Supported
Appbrew Not Supported
Base.com Not Supported
BetterCommerce Not Supported
DataChannel Not Supported
Delhivery Not Supported
Happy Returns Supported
Integry Not Supported
Loop Supported
Magento Not Supported
SAP Cloud Platform Supported
ShipEak Not Supported
Shiprocket Not Supported
UPS Ready Supported
WooCommerce Not Supported
Yakit Not Supported
Claim ClickPost and update features and information
Claim ClickPost and update features and information
Claim Pinch AI and update features and information
Claim Pinch AI and update features and information