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About

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

About

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version Supported
Free Trial Not Supported

Pricing

$12 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • ScheduleOnce has saved our office so much time. I have 20+ meetings per week, and our office schedules 50+ appointments each week - ScheduleOnce has replaced the manual process of scheduling, making it easy and simple to make, confirm, reschedule and cancel appointments instantly. ScheduleOnce also integrates with video conferencing software, so virtual locations are automatically generated as appointments are confirmed. ScheduleOnce syncs with your calendar (or you can use it without syncing to a calendar), has customizable booking forms and sends customized confirmation and reminder emails. ScheduleOnce also comes with InviteOnce, which I have not used.

Cons

  • It's a bit tedious to set up the calendars and appointment types in ScheduleOnce, but this is the case with any calendaring solution. The investment in time really pays off. You can re-use event templates, booking forms, etc. The reporting on booked appointments is lacking. For example, if I'm booking 20 appointments in one day, there isn't a way to run a quick report that shows all 20 appointments in an Excel file. The event bookings do show up in an activity feed and search, which can both be filtered, and, if your calendar is synched, will appear on the calendar.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Clickatell
Founded: 2000
South Africa
www.clickatell.com

Company Information

OnceHub
Founded: 2006
United States
www.oncehub.com

Alternatives

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace
Qualified

Qualified

Qualified.com
Comm100

Comm100

Comm100 Network Corporation

Categories

Bulk SMS Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported
SMS Marketing Supported

Categories

Chatbot Supported
Conversational AI Supported
Lead Capture Supported
Live Chat Supported
Scheduling Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Supported
Text-to-Win Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

Wufoo Supported
Zapier Supported
ChatGPT Not Supported
Cisco Webex Not Supported
Codeless Platforms Alerting Software Supported
ElectroNeek Not Supported
FoodStorm Supported
Growcer Supported
HostBill Supported
HubSpot Marketing Hub Not Supported
Keap Not Supported
LXCRM Supported
Messagepoint Supported
Revamp CRM Not Supported
RosarioSIS Supported
Stiddle Not Supported
YoYumm Supported
Zoho Marketing Automation Supported
iCloud Not Supported
storEDGE Supported

Integrations

Wufoo Supported
Zapier Supported
ChatGPT Supported
Cisco Webex Supported
Codeless Platforms Alerting Software Not Supported
ElectroNeek Supported
FoodStorm Not Supported
Growcer Not Supported
HostBill Not Supported
HubSpot Marketing Hub Supported
Keap Supported
LXCRM Not Supported
Messagepoint Not Supported
Revamp CRM Supported
RosarioSIS Not Supported
Stiddle Supported
YoYumm Not Supported
Zoho Marketing Automation Not Supported
iCloud Supported
storEDGE Not Supported
Claim Clickatell and update features and information
Claim Clickatell and update features and information
Claim OnceHub and update features and information
Claim OnceHub and update features and information