FAQ Bot

FAQ Bot

Theta
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+

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About

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

About

The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. ​It's like having an extra sales and customer service team ready to go whenever you need. Manage load at ​peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personality

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Marketing, customer services and HR that need a chatbot which answers the most frequent inquiries that visitors may have

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version Supported
Free Trial Not Supported

Pricing

$599 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Clickatell
Founded: 2000
South Africa
www.clickatell.com

Company Information

Theta
Founded: 1995
New Zealand
www.faqbot.nz

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
Comm100

Comm100

Comm100 Network Corporation

Categories

Bulk SMS Supported
Chatbot Supported
Conversational AI Supported
Live Chat Supported
SMS Marketing Supported

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Supported
Text-to-Win Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

AdRem NetCrunch Supported
Arithon Supported
Codeless Platforms Alerting Software Supported
DojoExpert Supported
Dovetail Software Supported
HostBill Supported
IronWiFi Supported
JobDiva Supported
Messagepoint Supported
OnPrintShop Supported
SiteLink Web Edition Supported
Skyfii IO Supported
Solitics Supported
VEVS Boat Rental Software Supported
Vtiger Help Desk Supported
WhatsApp Supported
Wufoo Supported
Zapier Supported
Zoho Marketing Automation Supported
storEDGE Supported

Integrations

AdRem NetCrunch Not Supported
Arithon Not Supported
Codeless Platforms Alerting Software Not Supported
DojoExpert Not Supported
Dovetail Software Not Supported
HostBill Not Supported
IronWiFi Not Supported
JobDiva Not Supported
Messagepoint Not Supported
OnPrintShop Not Supported
SiteLink Web Edition Not Supported
Skyfii IO Not Supported
Solitics Not Supported
VEVS Boat Rental Software Not Supported
Vtiger Help Desk Not Supported
WhatsApp Not Supported
Wufoo Not Supported
Zapier Not Supported
Zoho Marketing Automation Not Supported
storEDGE Not Supported
Claim Clickatell and update features and information
Claim Clickatell and update features and information
Claim FAQ Bot and update features and information
Claim FAQ Bot and update features and information