ClickStory

ClickStory

Cloudowl
Heap

Heap

Contentsquare
+
+

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About

View replay sessions and generate heat maps to analyze and understand user behavior. This is simply the best way to see a visitors journey throughout your website. What they click, where they're going and what they like and do not understand. You can easily replay their sessions and see exactly what they did. Heatmaps is a very easy to use feature to test out pages on your website and understand which parts are the most used by a collection of users on your website. Have you ever felt like you have too much information in front of you and don't know what it means? We have a clean and simple interface with easy to understand analytics. Understanding your users is key to learning how to improve your website. View what your users are doing on your site without intruding on their privacy.

About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organizations who wants website analytics

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version
Free Trial

Pricing

$500.00/year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloudowl
Founded: 2003
Canada
clickstory.app/

Company Information

Contentsquare
Founded: 2012
France
www.heap.io

Alternatives

Alternatives

Go Analyze

Go Analyze

Analyze Enterprises

Categories

Categories

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Heatmap Features

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Integrations

BigMarker
Cerebra
Chameleon
Convert Experiences
CorralData
Flagsmith
HelpBar
Mozart Data
Oracle Maxymiser
PeakCommerce
Pipedream
Product Fruits
Rambox
RestApp
Simon AI
Split
Spree Commerce
Stackpile
Tapcart
Workers by Delos

Integrations

BigMarker
Cerebra
Chameleon
Convert Experiences
CorralData
Flagsmith
HelpBar
Mozart Data
Oracle Maxymiser
PeakCommerce
Pipedream
Product Fruits
Rambox
RestApp
Simon AI
Split
Spree Commerce
Stackpile
Tapcart
Workers by Delos
Claim ClickStory and update features and information
Claim ClickStory and update features and information
Claim Heap and update features and information
Claim Heap and update features and information