Related Products
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About
Cleverific is a Shopify order editing and post-purchase revenue platform that lets customers modify orders after checkout without contacting support. The app gives shoppers a short self-serve window to update quantities, addresses, sizes, product selections, and other order details before fulfillment. Cleverific helps Shopify brands reduce routine support tickets while improving the customer experience during the high-intent post-checkout moment. The platform also supports post-purchase upsells, cross-sells, free shipping nudges, retention triggers, replenishment offers, win-back flows, and one-click repeat purchases. Merchants can configure editing rules by order, customer, or line item, with mobile-first customer portals and multilingual support. Built for Shopify and Shopify Plus brands, Cleverific helps ecommerce teams cut support workload, increase revenue per order, and manage post-checkout experiences more effectively.
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About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Shopify brands, Shopify Plus merchants, ecommerce operators, customer support teams, fulfillment teams, retention marketers, DTC brands, 3PL partners, and agencies that need self-serve order editing, customer portals, post-purchase upsells, address changes, product swaps, retention automation, Shopify integrations, and support ticket reduction
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Audience
Shopify merchants and ecommerce support teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59/month
Free Version
Free Trial
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Pricing
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCleverific
Founded: 2015
United States
cleverific.com
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Company InformationReponse
France
reponse.ai
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Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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