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About

Cleverific is a Shopify order editing and post-purchase revenue platform that lets customers modify orders after checkout without contacting support. The app gives shoppers a short self-serve window to update quantities, addresses, sizes, product selections, and other order details before fulfillment. Cleverific helps Shopify brands reduce routine support tickets while improving the customer experience during the high-intent post-checkout moment. The platform also supports post-purchase upsells, cross-sells, free shipping nudges, retention triggers, replenishment offers, win-back flows, and one-click repeat purchases. Merchants can configure editing rules by order, customer, or line item, with mobile-first customer portals and multilingual support. Built for Shopify and Shopify Plus brands, Cleverific helps ecommerce teams cut support workload, increase revenue per order, and manage post-checkout experiences more effectively.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. The base is free forever, with unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments shown on the Shopify customer page, loyalty points and referrals, and analytics. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify brands, Shopify Plus merchants, ecommerce operators, customer support teams, fulfillment teams, retention marketers, DTC brands, 3PL partners, and agencies that need self-serve order editing, customer portals, post-purchase upsells, address changes, product swaps, retention automation, Shopify integrations, and support ticket reduction

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Free Version
Free Trial

Pricing

$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cleverific
Founded: 2015
United States
cleverific.com

Company Information

Reponse
France
reponse.ai

Alternatives

Alternatives

Last Upsell

Last Upsell

Digismoothie
Maxdesk

Maxdesk

MXG Infotech Pvt Ltd

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Shopify
Parachute
Shopify Flow

Integrations

Shopify
Parachute
Shopify Flow
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