KnowledgeAQIRREVO
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Related Products
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About
ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site.
The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context.
Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.
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About
Our KCS Aligned℠ software, KnowledgeAQ, helps knowledge managers integrate quality and consistency into the authoring workstream. It's a web-based application that's designed to work hand-in-hand with your existing system to guide compliance within the authoring and review process, resulting in a common voice and a better customer experience. KnowledgeAQ presents custom checklists, workflow, and feedback into the knowledge authoring process, assuring your standards are applied to all content providing managerial visibility into which team members touch what content. Retain a living set of guidelines, standards and best practices. Get insight into the time it takes for reviews, edits, approvals and publication. Track and report on successes and opportunities to improve calibration among team members.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies who sell products with complex technical specifications.
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Audience
Organizations searching for a Content Collaboration platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$49/month
Free Version
Free Trial
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Pricing
$39 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClerkChat
Founded: 2026
Singapore
clerkchat.co
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Company InformationIRREVO
Founded: 2005
United States
www.irrevo.com
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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