Steelray Project AnalizerSteelray Software
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Related Products
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About
Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.
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About
Our innovative scorecard shows you the results of each check at a glance, using easy to read green, yellow, and red indicators. Our innovative score strip shows you a great deal of information in a compact space. Each scale is completely customizable. Analyzer comes pre-configured with all of the reports needed to analyze the quality of your schedule. In addition to our innovative scorecards, Analyzer includes schedule validation reports, government standard checks, comparison reports, schedule performance reports, and reports you can customize and build from scratch. Steelray Project Analyzer includes The Coach, a built-in encylopedia that dives deeper into your results, explaining the findings in simple terms. For some users, The Coach teaches them the fundamentals of schedule quality. For others, it serves as a quick reference.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that want help to boost their agents performance with a Sales Performance Management platform
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Audience
Project Management solution for businesses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClearView
Founded: 2012
United States
clearviewlive.com/dashboards/
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Company InformationSteelray Software
Founded: 2000
United States
www.steelray.com
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Categories |
Categories |
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Project Management Features
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
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Integrations
No info available.
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Integrations
No info available.
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