Audience

Companies that want help to boost their agents performance with a Sales Performance Management platform

About ClearView

Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.

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Company Information

ClearView
Founded: 2012
United States
clearviewlive.com/dashboards/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Online

ClearView Frequently Asked Questions

Q: What kinds of users and organization types does ClearView work with?
Q: What languages does ClearView support in their product?
Q: What kind of support options does ClearView offer?
Q: What type of training does ClearView provide?

ClearView Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Territory Management
Quota Management
Sales Planning & Forecasting
Reporting / Analytics
Predictive Sales Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking