Related Products
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About
ClearFeed is an AI-powered support platform integrated with Slack, designed to combine helpdesk efficiency with Slack's collaborative environment.
1. Transform Slack channels into a central hub for request management.
2. Facilitate quick responses by converting customer inquiries into actionable tickets.
3. Scale support for numerous clients using automated answers from knowledge bases.
4. Simplify internal employee support with conversational ticketing in Slack.
5. Enable Support and Customer Success teams to work effectively within Slack.
6. Achieve faster response times and improved accountability.
7. Monitor and manage customer requests from a single Slack channel.
8. Keep your team aligned across all platforms and tools.
9. Enhance productivity with AI-driven responses and organized knowledge resources.
10. Integrate seamlessly with existing tools for efficient two-way communication.
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About
Risotto is an AI-powered IT help desk platform designed to automate and streamline IT service management directly within Slack. It enables businesses to reduce IT workload, improve service efficiency, and maintain compliance in one seamless Slack-native solution. Risotto integrates with existing tools like Slack, Jira, and Okta to eliminate slow, manual IT and HR support requests. It monitors incoming software access requests and automatically resolves tickets. For those it can't resolve, it expedites to a team member with helpful details. Risotto can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step. IT and HR teams can then focus on higher-value work. Risotto provides a better, faster, and more secure support experience to everyone in companies of all sizes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
ClearFeed is perfect for companies using Slack who want to combine their tools for customer support and IT helpdesk functions. It's aimed at mid-sized and large companies, helping teams like customer support, IT, engineering, sales operations, and HR streamline workflows and manage conversations across channels.
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Audience
Organizations searching for a tool to enhance their IT support efficiency by automating routine tasks and providing personalized, scalable help desk services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$24 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationClearFeed
Founded: 2021
Bangalore, India
clearfeed.ai/
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Company InformationRisotto
United States
tryrisotto.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Jira
Slack
ClickUp
Confluence
Freshdesk
Freshservice
GitHub
Google Drive
Google Workspace
HubSpot CRM
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Integrations
Jira
Slack
ClickUp
Confluence
Freshdesk
Freshservice
GitHub
Google Drive
Google Workspace
HubSpot CRM
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