Related Products
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About
Citibeats is the artificial intelligence platform that searches for and analyzes large amounts of text from citizens. Citibeats makes sense of this data, as it identifies useful social facts and trends for companies and institutions. The platform adapts flexibly to the context in which users' needs and opinions are expressed and is capable of interpreting them, regardless of language, data source and text structure. The tool is very easy to implement and customizable, since it allows you to monitor information in changing environments on a large scale and in real time in order to act quickly and efficiently. The Citibeats algorithm combines Natural Language Processing technology and Machine Learning to filter relevant content, classify user opinions and information into categories, and automatically extract insights and patterns, as well as predict more accurately the real impact of any decision or action taken.
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About
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and institutions in need of a searching AI platform to analyze large amounts of text from citizens
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Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCitibeats
Founded: 2018
Spain
citibeats.com
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Company InformationLucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Instagram
WhatsApp
X (Twitter)
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