Circles vs. ConnectWise ScreenConnect Comparison


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About Get rid of the big Zoom window and turn each participant into a circle on your screen. Start or join your Zoom calls with Circles and use chat, screen sharing, and all the meeting features you're used to. You decide how you want to experience your calls and you can change your mind mid-meeting. We believe that the pandemic has permanently changed the way companies operate. Many companies had to adopt remote work practices without procedures or tools to make employees effective, people lost the ability to work in the familiar and effective ways they knew how. As the dust settles and teams stay remote, get back into the office, or become hybrids, new tools need to exist that are designed to make teams in these situations more effective. We aim to build these tools. Circles initially started as an experiment to improve our own collaboration and has grown into a product that we now focus on full-time.	About ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Teams interested in a solution to optimize their collaboration process through Zoom	Audience MSP, cloud, VAR, audio/visual, internal IT, and managed security providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $27 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Circles United States www.circlesforzoom.com	Company Information ConnectWise Founded: 1982 United States screenconnect.connectwise.com/
Alternatives Circle Loop	Alternatives TruGrid
Cynod	Zoho Assist Zoho
Wonder	ISL Light Remote Desktop ISL Online
Footej Camera ZipoApps	LogMeIn Rescue GoTo
Zoom Zoom Communications View All	TeamViewer View All
Categories Web Conferencing	Categories Co-Browsing Customer Service Help Desk Meeting MSP Remote Desktop Remote Support Remote Video Support Remote Work Video Conferencing Web Conferencing
	Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Acronis Cyber Protect Asio by ConnectWise ConnectWise Automate ConnectWise PSA CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk HqO Workplace Experience Platform ITBoost Naverisk RMM & PSA NinjaOne N‑able Passportal OpenText Core MDR Password Boss Slaask Syncro ThreatLocker Zendesk Zoom Show More Integrations View All 2 Integrations	Integrations Acronis Cyber Protect Asio by ConnectWise ConnectWise Automate ConnectWise PSA CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk HqO Workplace Experience Platform ITBoost Naverisk RMM & PSA NinjaOne N‑able Passportal OpenText Core MDR Password Boss Slaask Syncro ThreatLocker Zendesk Zoom Show More Integrations View All 20 Integrations
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