EmoticsAdoreboard
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Related Products
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About
Digital brains, combining IQ with state-of-the-art EQ. Take the guesswork out of reading conversational cues. Our emotion recognition machine learning models identify the emotional state of your customers from the way they write, their tone of voice, and their facial expressions. Our AI identifies your emotional strengths and weaknesses to help you become a flexible communicator who can effectively navigate conversations with any type of customer. Our AI learns from every conversation and every person on your team. Our technology demystifies what top salespeople do in conversations that set them apart, and then teaches that to the rest of your team. No more speculating on why the client had a change of heart. Our AI identifies crucial pivot points in conversations and tells you exactly what you did right or wrong.
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About
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Emotionally intelligent AI that helps companies with their conversations
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Audience
Enterprises requiring an emotion analytics platform to analyze data from customer and employee feedback
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Pricing
$289 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationChipbrain
Founded: 2020
United States
www.chipbrain.com
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Company InformationAdoreboard
Founded: 2011
United Kingdom
adoreboard.com/platform
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Categories |
Categories |
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Integrations
Reddit
Not Supported
SurveyMonkey
Not Supported
X (Twitter)
Not Supported
Zendesk
Not Supported
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Integrations
Reddit
Supported
SurveyMonkey
Supported
X (Twitter)
Supported
Zendesk
Supported
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