EasyReply

EasyReply

EasyReply Ltd
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+

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About

Chert is iMessage infrastructure for reaching people at scale, providing the API and workflow layer for sending, receiving, routing, and observing real iMessage conversations. It lets teams build and deploy AI on iMessage while maintaining quality, trust, and personalized interaction, with blue-bubble threads from verified numbers delivered like native iMessage. Typing indicators, reactions, reply context, read receipts, and attachments stay intact for AI or human follow-up, while multi-recipient threads support named senders and clean handoffs. If a recipient is not on iMessage, conversations can fall back to SMS or RCS, with delivery status surfaced per message. Workflow primitives include phone number pools, reply routing, webhooks, and audit trails, and the same API can start a thread, interpret a reply, and move the workflow forward.

About

EasyReply is a cloud help desk that brings email, WhatsApp, website live chat through Support Bubble, and Slack into a shared inbox. Teams can assign conversations, mention teammates, add private notes, and organise tickets with labels, priorities, and service-level targets. AI drafts replies, summarises conversations, and suggests knowledge-base answers; AI agents handle routine questions and hand off uncertain cases to people. Teams can automate tagging, routing, responses, and webhooks. Integrations add customer context from Stripe, Chargebee, Shopify, HubSpot, Linear, and GitHub. Designed for small and mid-sized support teams in SaaS, e-commerce, and service businesses, EasyReply offers a free plan and paid subscriptions with monthly AI credits. New workspaces can try paid features for 14 days without a credit card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

GTM, sales, support, lifecycle, and product teams in search of a tool to automate trusted iMessage conversations and turn customer replies into actions

Audience

Small and mid-sized support teams at SaaS, e-commerce, and service businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$24/user/month
Free plan: $0/month. Starter: $24 per user/month in USD pricing (the UK-localized page shows £19 per user/month). Paid plans include AI credits. New workspaces can try paid features for 14 days without a credit card. Prices may exclude applicable taxes.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chert
United States
www.trychert.com

Company Information

EasyReply Ltd
Founded: 2023
United Kingdom
easyreply.io

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Categories

SMS API Supported

Categories

Help Desk Supported

Integrations

HubSpot CRM Supported
Slack Supported
Attio Supported
Chargebee Not Supported
ChatGPT Not Supported
Close Supported
GitHub Not Supported
GoHighLevel Supported
Linear Not Supported
Model Context Protocol (MCP) Not Supported
Salesforce Supported
Shopify Not Supported
Stripe Not Supported
Vapi AI Supported
Zapier Not Supported
iMessage Supported

Integrations

HubSpot CRM Supported
Slack Supported
Attio Not Supported
Chargebee Supported
ChatGPT Supported
Close Not Supported
GitHub Supported
GoHighLevel Not Supported
Linear Supported
Model Context Protocol (MCP) Supported
Salesforce Not Supported
Shopify Supported
Stripe Supported
Vapi AI Not Supported
Zapier Supported
iMessage Not Supported
Claim Chert and update features and information
Claim Chert and update features and information
Claim EasyReply and update features and information
Claim EasyReply and update features and information