SmartReviews

SmartReviews

Shrivra
+
+

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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

SmartReviews helps you to gather your feedback from multiple channels like Website, SMS, email, and walk-in clients under a single roof. Shrivra SmartReviews is designed very clearly and cleverly. It will take a couple of minutes to set it up. You can use an offline survey app to set up an iOS/Android-based kiosk for feedback or you can always take in-person feedbacks. It syncs up all the data securely when you connect to the internet after the offline mode. SmartReviews helps you to establish the frequency and volume of the feedbacks by your customers. It works as a perfect net promoter software when you need it to calculate customer satisfaction. With the help of team collaboration, you can take action from the Response Inbox. You can easily take suitable actions that are based on insights and drill-down reports. You can easily choose from sending these insights through a push notification or email.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

SMS marketing platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Shrivra
Founded: 2014
Singapore
shrivra.com/feedback-survey-app

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Prodsight

Prodsight

Product Insight
Focal 360

Focal 360

CustomInsight

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Cheers and update features and information
Claim Cheers and update features and information
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