Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

About Cheers

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

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Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Videos and Screen Captures

Cheers Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Cheers Frequently Asked Questions

Q: What kinds of users and organization types does Cheers work with?
Q: What languages does Cheers support in their product?
Q: What type of training does Cheers provide?

Cheers Product Features