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About

Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.

About

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software

Audience

Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • - It is simple to use. - You can use templates provided by it. - I use it for straight forward forms.
  • I like many things about Checkbox Survey. First, this software is affordable yet there are many survey features unlike what one would expect with a cheap tool. There are tens of templates which makes creating and running surveys easy. I like that understanding the many features is easy.
  • When the participants are huge and the data after the survey is also huge, to get a better analysis of data, and handling a huge number of people Checkbox Survey is the best.
  • Checkbox Survey makes research more accurate, and it attracts different opinions from various persons. Again, Checkbox Survey directs the interests of persons to the management instantly.
  • It has many options to customize a form according to your needs, and You can have detailed features for any particular type of section or question. It supports multiple languages, and it can be shared globally. Results are well precise and accurate for better analysis.

Cons

  • There are better option available in market for lesser amount.
  • With the many benefits of Checkbox Survey, I have not had any issues and I can only praise this software.
  • Price could be more pocket friendly and many other plans should be introduced.
  • Checkbox Survey is online based, which is a great thing, but the developer should creates a premise based tool for individuals away from web connection.
  • The only thing I don't like about it is the price it is too much expensive. There is nothing else to complain about.

Pros & Cons from Real Users

Pros

  • 1. SurveyLab can be easily integrated with third-party application for more features. 2. The surveys created on Survey Lab are intuitive and fun to attempt by the user. 3. The creation of surveys does not take a lot of time. 4. The user interface is user-friendly.
  • It can be share over any social media. It has the most responsive interface. It let you make forms from templates and sample designs. I have been making forms for getting feedback. You will get accurate data from it.
  • The sample forms gets updated regularly. Data accuracy is very high. Everything can be monitored while form is active. It has very precise colour scheme.
  • I have used a lot of platforms to make feedbacks but my finest experience was with this platform. You get all the necessary tools at one place. It has templates to help you. You can send it to anyone.
  • I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment. It is easy and very handy. Tools are really helpful.

Cons

  • 1. Honestly, I haven't found any con of this software in my usage, it does what it claims.
  • No cons as per say but it could have more user friendly dashboard.
  • It is new in the market. It doesn't have trial version.
  • I am using it since last year and I have not felt any major issues with it.
  • Not that famous and needs a few modifications in the user-interface. Price is nice but should involve more things.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Checkbox Survey
Founded: 2002
United States
www.checkbox.com

Company Information

SurveyLab
Founded: 2009
Poland
www.surveylab.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com
Surveyed

Surveyed

Spicyfy Ventures

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

360 Degree Feedback Features

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Polling Features

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
Skip Logic
SMS Polling
Supports Audio / Images / Video

Pre-employment Testing Features

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Integrations

Mailchimp
Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Asana
Dropbox
FreshMail
Google Analytics
HubSpot CRM
LiveChat
Manago AI
Microsoft Teams
PayPal
Shopify
Stackreaction
Trello
Zapier

Integrations

Mailchimp
Salesforce
Slack
Zendesk
Amazon Web Services (AWS)
Asana
Dropbox
FreshMail
Google Analytics
HubSpot CRM
LiveChat
Manago AI
Microsoft Teams
PayPal
Shopify
Stackreaction
Trello
Zapier
Claim Checkbox Survey and update features and information
Claim Checkbox Survey and update features and information
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Claim SurveyLab and update features and information