Checkbox Survey4.3 out of 5 stars |
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Checkbox Survey:
About
Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.
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RateNow:
About
RateNow is a cloud-based experience and feedback management platform for collecting and analyzing customer, patient, passenger, and employee feedback. Organizations can deploy surveys through SMS, WhatsApp, email, web and in-app pop-ups, QR codes, phone surveys, and on-site touchscreen or smiley-button terminals. The platform brings responses together in dashboards with NPS, CSAT, and CES measures, segmentation, reporting, and automated alerts. Its case-management tools help teams follow up on negative feedback, while AI text analysis classifies comments by sentiment and topic. RateNow also provides a mobile app for viewing results, comments, and alerts, and supports CRM data exchange through a REST API or CSV upload. The service is offered on a project-specific monthly subscription, with a 12-month minimum for terminal-based service.
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Checkbox Survey:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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RateNow:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Checkbox Survey:
Audience
Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software
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RateNow:
Audience
Mid-market and enterprise organizations in retail, healthcare, hospitality, transportation, and the public sector.
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Checkbox Survey:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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RateNow:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Checkbox Survey:
API
Offers API
Supported
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RateNow:
API
Offers API
Supported
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Checkbox Survey:
Screenshots and Videos |
RateNow:
Screenshots and VideosNo images available
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Checkbox Survey:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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RateNow:
PricingFor terminal-based deployments, RateNow provides a fully managed service for a monthly fee that includes device rental, setup and configuration, its data analysis and management platform, support, maintenance, and guaranteed operation. The minimum contract is 12 months, and pricing is tailored to each project.
Free Version
Not Supported
Free Trial
Not Supported
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Checkbox Survey:
Reviews/
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RateNow:
Reviews/
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Checkbox Survey:
Pros & Cons from Real UsersPros
Cons
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Checkbox Survey:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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RateNow:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Checkbox Survey:
Company InformationCheckbox Survey
Founded: 2002
United States
www.checkbox.com
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RateNow:
Company InformationRateNow
Founded: 2014
Spain
www.ratenow.cx/
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Checkbox Survey:
Alternatives |
RateNow:
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Checkbox Survey:
Categories |
RateNow:
Categories |
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Checkbox Survey:
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Checkbox Survey:
Integrations
Amazon Web Services (AWS)
Supported
Asana
Supported
HubSpot CRM
Supported
Mailchimp
Supported
Microsoft Teams
Supported
PayPal
Supported
Salesforce
Supported
Shopify
Supported
Slack
Supported
Trello
Supported
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RateNow:
Integrations
Amazon Web Services (AWS)
Not Supported
Asana
Not Supported
HubSpot CRM
Not Supported
Mailchimp
Not Supported
Microsoft Teams
Not Supported
PayPal
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
Slack
Not Supported
Trello
Not Supported
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Checkbox Survey:
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RateNow:
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