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About

Checkbox is a secure survey and feedback platform designed for organizations that need to collect, analyze, and act on large volumes of responses. The software includes a no-code survey builder, advanced logic, branded survey experiences, campaign management, analytics, reporting, and dynamic respondent profiles. Organizations can distribute surveys through email, SMS, WhatsApp, custom domains, and other channels while using REST APIs and webhooks to connect survey data with external systems. Checkbox supports both cloud and self-hosted deployments, with cloud hosting available in Australia, Canada, Europe, and the United States and on-premises options for organizations with strict data-sovereignty requirements. Security and enterprise capabilities include granular permissions, SAML SSO, audit logs, custom data-retention policies, Active Directory and LDAP integration, and configurable hosting controls.

About

We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Research teams, enterprises, government agencies, healthcare organizations, financial institutions, legal departments, educational institutions, customer experience teams, and other organizations that need secure, scalable survey and feedback management software

Audience

Retail, Finance, Health, Automotive, Facilities Management and Catering

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$40/month/device
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - It is simple to use. - You can use templates provided by it. - I use it for straight forward forms.
  • I like many things about Checkbox Survey. First, this software is affordable yet there are many survey features unlike what one would expect with a cheap tool. There are tens of templates which makes creating and running surveys easy. I like that understanding the many features is easy.
  • When the participants are huge and the data after the survey is also huge, to get a better analysis of data, and handling a huge number of people Checkbox Survey is the best.
  • Checkbox Survey makes research more accurate, and it attracts different opinions from various persons. Again, Checkbox Survey directs the interests of persons to the management instantly.
  • It has many options to customize a form according to your needs, and You can have detailed features for any particular type of section or question. It supports multiple languages, and it can be shared globally. Results are well precise and accurate for better analysis.

Cons

  • There are better option available in market for lesser amount.
  • With the many benefits of Checkbox Survey, I have not had any issues and I can only praise this software.
  • Price could be more pocket friendly and many other plans should be introduced.
  • Checkbox Survey is online based, which is a great thing, but the developer should creates a premise based tool for individuals away from web connection.
  • The only thing I don't like about it is the price it is too much expensive. There is nothing else to complain about.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Checkbox Survey
Founded: 2002
United States
www.checkbox.com

Company Information

Feedbox
Founded: 2011
Mexico
feedboxcem.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Emotics

Emotics

Adoreboard
Simplesat

Simplesat

Pronto Holdings

Categories

Customer Feedback Supported
Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Integrations

Salesforce Supported
Amazon Web Services (AWS) Supported
Asana Supported
HubSpot CRM Supported
Mailchimp Supported
Microsoft Teams Supported
PayPal Supported
Shopify Supported
Slack Supported
Trello Supported
Zapier Supported
Zendesk Supported

Integrations

Salesforce Supported
Amazon Web Services (AWS) Not Supported
Asana Not Supported
HubSpot CRM Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
PayPal Not Supported
Shopify Not Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Checkbox Survey and update features and information
Claim Checkbox Survey and update features and information
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Claim Feedbox and update features and information