CheckMarket vs. Qualaroo Comparison


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About Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...	About Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Government agencies, large corporations, mid and small businesses all over the world	Audience User researchers and UX designers
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $995 per year Starter: $995 per year Pro: $1,995 per year Premium: $4,995 per year Enterprise: $9,995 per year Ultimate: $19,995 per year Free Version Supported Free Trial Supported	Pricing $64/Month 20% off $ 0.40 per Response/month (billed monthly) More discount on annual billing Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros It comes with IBM-powered AI Watson Sentiment Analysis that analyzes feedback and turns it into qualitative data. It makes it easy for us to assess verbatim feedback. Plus, it has a variety of survey templates which makes it easy for us to just pick one survey, customize it, and publish on our website. Qualaroo's freeform text answer options allow our customers to express themselves without restraint, this is much needed for our business to improve our services. Qualaroo is definitely better than its competitors in terms of how quickly you can set it up on your website and it doesn't affect your website speed also. Its AI-powered analytics and reports are really helpful. Its geo and event targeting feature let you collect feedback from the right people at the right time. Qualaroo is a customer and user feedback software that lets you collect valuable feedback from users and website visitors in real-time. Their IBM Watson feature is just amazing because it enables you to analyze collected feedback automatically. It is pretty handy while evaluating lengthy feedback as well as comments by making sense of them. Simple to set up and launch. No code. Just a point-and-click dashboard. We use Salesforce, and Qualaroo integrated right away with it. The surveys felt like a part of our system, branded with our logo and colors. Cons They should include a little more features in the free trial version. I have nothing more to say, just filling the space right now. As we dived deeper into exploring the software, there were so many features to choose from many more customization options that it seemed overwhelming for a brief period of time, but the basic templates are easy to understand and we have been using them since then. User sentiments analysis reports can be better and detailed. A deeper analysis of user sentiments will definitely help businesses to convert more. The design section and features have to be updated, especially reporting. Qualaroo could do with more survey templates. We saw about a dozen or so, but many were only slightly different variations of the same theme. The results of our surveys were categorized into only broad sentiments like joy or fear or anger. It seemed too basic for such advanced tech. We wanted some of our surveys to end if the user responded in a certain way. Took us a while to figure out the logic branching, but that may just be us.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information CheckMarket Founded: 2002 www.checkmarket.com	Company Information ProProfs Founded: 2010 United States qualaroo.com
Alternatives SurveySparrow	Alternatives Userback
Sogolytics	GutCheck
SurveyOL SurveyOL.com	Informizely
Delighted Qualtrics	Hotjar
SurveyLab View All	WebMaxy Analyzer WebMaxy View All
Categories Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Employee Engagement Supported Employee Experience Supported Employee Survey Supported Market Research Supported NPS Supported Survey Supported Text Analytics Supported	Categories Customer Engagement Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Customer Retention Supported NPS Supported Survey Supported User Research Supported UX Supported
Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Employee Engagement Features Benchmarking Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Market Research Features Benchmarking Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Supported Paper-Based Supported Phone-Based Supported Sample Management Not Supported Statistical Analysis Supported Survey Management Supported	Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Not Supported Collaboration Not Supported Customer Profiles Not Supported Data Import / Export Not Supported Predictive Analytics Not Supported Surveys & Feedback Supported Templates Not Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Supported Screen Activity Recording Not Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Not Supported User Research Supported
Integrations Easyflow Supported Emailable Supported Slack Supported Stackreaction Supported Zapier Supported Anecdote Not Supported BI Book Not Supported Decibel Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Latitude Not Supported Microsoft 365 Supported NeverBounce Not Supported Optimizely One Not Supported Piwik PRO Not Supported Rippling Not Supported Salesforce Not Supported VisitorTrack Not Supported Wufoo Not Supported Show More Integrations View All 10 Integrations	Integrations Easyflow Supported Emailable Supported Slack Supported Stackreaction Supported Zapier Supported Anecdote Supported BI Book Supported Decibel Supported HubSpot CRM Supported HubSpot Customer Platform Supported Latitude Supported Microsoft 365 Not Supported NeverBounce Supported Optimizely One Supported Piwik PRO Supported Rippling Supported Salesforce Supported VisitorTrack Supported Wufoo Supported Show More Integrations View All 28 Integrations
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