Chatwork

Chatwork

ChatWork
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About

You know you're not the only one who dreads the weekly meeting. Person-by-person status updates. Really? Still?! Imagine your daily back-to-back meetings are replaced by project-specific quick video chats. Only as needed. You know it's there. Somewhere in the 21,396 unread emails and paper piles on the desk. So what if all those buried file attachments suddenly became masterfully organized. By project or topic. In context. We store all your business data using 256-bit encryption to ensure data is protected and secure. Also we are ISO27001 certified, the most widely recognized security standards. Frustrated and stressed from spending too much time on email? Replace your daily crush of email with real-time chat messages. What could be simpler. Group chat for global teams. Teamwork without the drama. It’s a beautiful thing.

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams searching for an enterprise collaboration chat platform to work

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per month
Free Version Supported
Free Trial Not Supported

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChatWork
Founded: 2004
Japan
www.chatwork.com

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

DingTalk

DingTalk

Alibaba

Alternatives

Twist

Twist

Doist
WhatsApp

WhatsApp

Meta
Lark

Lark

ByteDance
Viber

Viber

Viber Media
Microsoft Teams

Microsoft Teams

Microsoft
Viber

Viber

Viber Media

Categories

Collaboration Supported
Messaging Supported
Project Management Supported
Team Chat Supported

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Integrations

Facebook Messenger Supported
X (Twitter) Supported
APIANT Supported
Bird Not Supported
Box Supported
Desktop.com Supported
Franz Supported
Gmail Supported
Insocial Not Supported
Instagram Not Supported
Josys Supported
LINE Not Supported
MotionBoard Supported
Rambox Supported
Telegram Not Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
Wufoo Supported
Zapier Supported

Integrations

Facebook Messenger Supported
X (Twitter) Supported
APIANT Not Supported
Bird Supported
Box Not Supported
Desktop.com Not Supported
Franz Not Supported
Gmail Not Supported
Insocial Supported
Instagram Supported
Josys Not Supported
LINE Supported
MotionBoard Not Supported
Rambox Not Supported
Telegram Supported
Viber Supported
WeChat Supported
WhatsApp Supported
Wufoo Not Supported
Zapier Not Supported
Claim Chatwork and update features and information
Claim Chatwork and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information