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About

Chatty is an AI-first chat platform built for ecommerce brands looking to drive sales while automating support. Unlike basic chat apps, it learns your products, prices, and policies overnight and never forgets them. By analyzing browsing behavior and purchase history, Chatty understands customer intent and provides tailored product suggestions. It also seizes upsell opportunities in real time, boosting order values and conversions. With 24/7 availability, it ensures customers get answers and purchases continue even when staff are offline. Trusted by over 50,000 Shopify stores, Chatty delivers measurable results with high sales conversion and resolution rates.

About

Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Chatty is ideal for Shopify merchants and ecommerce brands that want an AI-driven chat solution to boost sales, automate customer support, and deliver personalized shopping experiences

Audience

Shopify store owners that want a live chat solution built for Shopify

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatty
chatty.net

Company Information

Shopify
Founded: 2006
Canada
www.shopify.com/inbox

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Categories

AI Sales Agents Supported
Chatbot Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Integrations

Shopify Supported
Apple Business Chat Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Instagram Not Supported
Shopney Not Supported

Integrations

Shopify Supported
Apple Business Chat Supported
Facebook Messenger Supported
Freshchat Supported
Instagram Supported
Shopney Supported
Claim Chatty and update features and information
Claim Chatty and update features and information
Claim Shopify Inbox and update features and information
Claim Shopify Inbox and update features and information