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About

Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint

About

Klarion is an AI-powered customer feedback intelligence platform that transforms raw feedback from sources like support tickets, surveys, and reviews into prioritized, actionable insights. It doesn’t just surface keywords or topics; it uncovers the underlying pain points and shows their impact across customer retention, reputation, and revenue. Klarion then helps teams assign resolution tasks to the appropriate stakeholders, track progress, and close the loop so problems don’t recur. The system enables companies to detect recurring issues across all stages of the customer journey (from sales to support), align cross-functional teams around what matters most, and make data-driven decisions to improve experiences. By shifting feedback analysis from manual sifting to automated insight, Klarion empowers organizations to fix root causes faster, boost customer loyalty, and reduce churn.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to understand what their customers are thinking and saying about them

Audience

Customer success, product, and experience teams in search of a tool to convert customer feedback into prioritized actions to improve retention and satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chattermill
Founded: 2015
United Kingdom
chattermill.com

Company Information

Klarion AI
United States
www.klarion.ai/

Alternatives

Alternatives

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Alchemer
AskNicely
Delighted
Dixa
Facebook
Iterate
LiveChat
Mailchimp
Nango
Qualaroo
Qualtrics XM for Customer Experience
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Typeform
Wufoo
Zendesk
Zendesk Sunshine

Integrations

Alchemer
AskNicely
Delighted
Dixa
Facebook
Iterate
LiveChat
Mailchimp
Nango
Qualaroo
Qualtrics XM for Customer Experience
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Typeform
Wufoo
Zendesk
Zendesk Sunshine
Claim Chattermill and update features and information
Claim Chattermill and update features and information
Claim Klarion AI and update features and information
Claim Klarion AI and update features and information