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About

Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time. From SaaS and eCommerce to real estate and customer support, Chatboq enables every business to deliver smarter conversations using live agents, AI chatbots, and CRM-integrated automation. With tools for engagement analytics, customer insights, and AI automation, Chatboq makes it easy to personalize every chat, improve response times, and drive meaningful customer experiences.

About

Chatim live chat is a powerful tool for boosting customer satisfaction, increasing conversions, and gaining valuable insights into customer behavior. Chatim chatbot can handle basic customer support inquiries, such as answering frequently asked questions or providing information about products and services. Free up your human customer support staff to handle more complex or high-priority issues. Chatim is FREE. Features: 1. Live Chat Live chat is a powerful tool to boost customer satisfaction and to increase conversions. 2. Chatbot Automate your company's website sales and customer support with 24/7 automated chatbot. 3. Analytics Gain immediate access to critical data about your customer's behaviors and preferences. 4. Chatim CRM Integrate live chat with the Chatim CRM system to enhance lead generation and sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses of all sizes

Audience

Ecommerce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It really help to integrate multiple system in a single in box like facebook, instagram, whatapp. It also has a feature to create ticket, where if a user has a issue which can't be solved immediately . A ticket is created, which help to track the user issue
  • Chatboq can be implemented on multi-channels like; Facebook messenger, Instagram and websites. Can generate tickets using its chatbot. The user interface is appealing and incredibly easy to use in my opinion.
  • In this application the AI agent is very nice and it helped me cut my sales team into half. The application also includes features like integration which helps me do all the texting in a single inbox which is very good for handling more clients
  • Our website traffic continued to grow and we therefore required an improved means of handling customer questions. Chatboq increased the scaling of our support process without recruiting new employees.
  • Since we integrated Chatboq on our web site, we have observed that, visitors tend to ask questions before coming up with a decision. Chatbot makes it more interactive as compared to the traditional contact forms. According to many customers, they like to receive faster responses rather than wait until emails are answered.

Cons

  • The AI feature some time provide repetitive answer which feel more robotic or inhuman
  • According to me i have never faced any major issues while using the chatboq tool
  • The UI/UX could be more better in terms of plugin integration while integrating a third part application .
  • Filtering conversations is good, although more filtering options should be added to allow the teams to deal with high number of chats in a given time.
  • Tutorials that are step-by-step would help the teams that are new to live chat platforms to onboard easier.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chatboq
Founded: 2022
Singapore
chatboq.com

Company Information

Chatim
Founded: 2024
United States
chatim.app

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
Activechat

Activechat

Activechat, Inc.
FAQ Bot

FAQ Bot

Theta
FAQ Bot

FAQ Bot

Theta

Categories

Categories

Integrations

Discord
Facebook Messenger
Google Forms
Instagram
LINE
Pipedrive
Slack
Telegram
WhatsApp
Zapier

Integrations

Discord
Facebook Messenger
Google Forms
Instagram
LINE
Pipedrive
Slack
Telegram
WhatsApp
Zapier
Claim Chatboq and update features and information
Claim Chatboq and update features and information
Claim Chatim and update features and information
Claim Chatim and update features and information