ChatWILL

ChatWILL

CWILL
Ticketline

Ticketline

Bodanius
+
+

Related Products

  • Descartes Sellercloud
    105 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • Vibe Retail
    93 Ratings
    Visit Website
  • AddSearch
    145 Ratings
    Visit Website
  • ShipHero
    933 Ratings
    Visit Website
  • AIMS360 Apparel Software
    95 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • ClickUp
    19,572 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website

About

ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.

About

Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Store owners and ecommerce teams seeking to automate support, engage shoppers 24/7, and increase conversions with an AI chatbot that answers questions and provides order tracking in real time

Audience

Shopify merchants and their customer-support teams handling order-related customer requests.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/chatwill/

Company Information

Bodanius
Founded: 2021
United States
ticketline.app/en/

Alternatives

SmartBot

SmartBot

BestChat

Alternatives

Ochatbot

Ochatbot

Ometrics
Awesome Support

Awesome Support

Structured Markets Group

Categories

Chatbot Supported

Categories

Help Desk Supported

Integrations

Shopify Supported
CWILL Supported
Shopify Plus Supported

Integrations

Shopify Supported
CWILL Not Supported
Shopify Plus Not Supported
Claim ChatWILL and update features and information
Claim ChatWILL and update features and information
Claim Ticketline and update features and information
Claim Ticketline and update features and information